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medical assistant resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable Medical Assistant bringing 14 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Skills
  • Venipuncture and Phlebotomy
  • Inventory and Supply Management
  • Understands Medical Procedures
  • HIPAA Compliance
  • Appointment Scheduling
  • Decision Making
  • Time Management
  • Clear Communication
  • Multi-line Telephone System Operation
  • Critical Thinking
  • Treatment Room Preparation
  • Operating EKG Equipment
Education and Training
Bear River High School Garland, UT, Expected in 05/1996 High School Diploma : - GPA :
Experience
Marathon Health - Medical Assistant
Hanover, MD, 01/2010 - Current
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Scheduled appointments for patients via phone and in person.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
Marathon Health - Medical Assistant
Harahan, LA, 02/2009 - 01/2010
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Organized charts, documents and supplies to maintain team productivity.
  • Incorporated outside records into charts and EHR.
  • Documented notes during patient visits.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
King's Daughters Medical Center - Food Service Worker
Ironton, OH, 01/2002 - 12/2002
  • Rotated inventory to reduce waste and optimize freshness.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Received food orders from individuals and explained offerings.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Refilled condiments, napkins and server workstations.
  • Collaborated with team to deliver timely service of items.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Assembled and served meals according to specific guest requirements.

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Resume Overview

School Attended

  • Bear River High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Food Service Worker

Degrees

  • High School Diploma

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