medical assistant resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated, committed, and bilingual Medical Assistant recognized for delivering high-quality healthcare and excellent customer service. Offering thorough understanding of medical registration process and procedures to streamline client processing as well as an exceptional background history of superior performance at individual and team levels. Multitasks and prioritizes workloads with little or no supervision. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities.
Skills
Updating Medical Records
Clinical and Operational Judgement
Patient Relations
HIPAA Compliance
Medical Billing
EMR Systems
Time Management
Advanced Anatomy Knowledge
Education
Montclair State UniversityMontclair, NJExpected in 05/2024 ā āBachelor of Science:Premedicine - GPA:SoJo
Current College Student :
GPA : 3.5
Member of :
- PreMedicine Program
Lincoln Technical Institute Paramus, NJ , Expected in 08/2020 ā āMedical Assistant Degree:Health Care - GPA:
GPA : 3.8
An intensive 9 month-course, 900 Instructional Hours, 180 Clinical Externship Hours, Theory and hands on training in:
Interpersonal Relations
Medical Terminology
Clinical Office Procedures
Anatomy and Physiology 1 & 2
Medical Data Entry and Billing
Laboratory Specimen Collection
Pharmacology
Ridgefield Park Jr Sr High SchoolRidgefield Park, NJExpected in 06/XXX7 ā āHigh School Diploma: - GPA:
High School Graduate
GPA : 3.5
Member of :
- AP Classes
- Dual Enrollment Courses through Bergen Community College
Certifications
Registered Medical Assistant (RMA)
Certified Medical Assistant (CMA)
First Aid Certified
CPR Certified
Experience
Aledade - Medical Assistant Olive Branch, MS, 01/2021 - 09/2022
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Prepared initial patient charts for admission.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Aledade - Server and Bartender Orem, UT, 06/2020 - 09/2020
Welcomed guests to events, checked invitations and oversaw proper seating.
Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
Provided general cleaning of venue spaces before, during and after events.
Provided exceptional customer service to all guests and escalated concerns where needed.
Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Black Butte Ranch - Medical Assistant Sisters, OR, 12/XXX9 - 09/2020
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Obtained pre- and post-treatment vital signs and weight.
Obtained client medical history, medication information, symptoms and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared initial patient charts for admission.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Tested and recorded blood glucose levels.
Taught patients about medications, procedures and care plan instructions.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Called and faxed pharmacies to submit prescriptions and refills.
Verified appropriate lab couriers picked up collected lab specimens.
Saint Leo University - Front Desk Receptionist Saint Leo, FL, 12/XXX8 - 05/2020
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Collected room deposits, fees and payments.
Introduced customers to resort amenities with pleasant and helpful demeanor.
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Trained new team members on company procedures, customer service and issue resolution.
Used internal software to process reservations, check-ins and check-outs.
Spring Education Group - Camp Counselor Wheaton, IL, 06/XXX4 - 09/XXX9
Supervise caseload of 20-30 children, ages 3-13.
Implement activities for camp and serve as a role model and mentor.
Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Followed established emergency procedures to enable best possible resolution of incidents.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
RP After Care Program - Aftercare Teacher City, STATE, 08/XXX4 - 05/XXX9
Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
Observed and monitored children's play activities to promote healthy, safe environment.
Monitored student attendance by collecting attendance rosters and overseeing attendance database.
Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
Organized and stored toys and classroom materials to maintain order in activity areas.
Prepared after-school enrichment activities for children to encourage student participation.
Met with parents to resolve conflicting educational priorities and issues.
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