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Medical Assistant Resume Example

Resume Score: 80%

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MEDICAL ASSISTANT
Professional Summary

Proactive server with 12 years of experience working in a family restaurant. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Skilled at delivering speedy service to maximize satisfaction. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills
  • Cash handling
  • Beverage preparation
  • Sales expertise
  • Dining area maintenance
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Daily Specials Memorization
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Bill Computation
  • Food spoilage prevention
  • Food station setup
  • Item promotion
  • Front-of-house display creation
  • Food running
Work History
Medical Assistant10/2016 to 08/2020
El Rio Community Health Center – Tucson, AZ
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Oriented and trained new staff on proper procedures and policies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Escorted patients to examination rooms.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Assisted physicians in follow-through of care.
  • Taught patients about medications, procedures and care plan instructions.
  • Attended required training, education and meetings.
  • Monitored test accuracy using quality controls.

Received the Golden Heart Award for providing excellent patient care and going above and beyond everyday.

Night Shift Supervisor01/2001 to 03/2014
Guiillermo's Double L Restaurant – Tucson, AZ
  • Assigned each member of [Number] person team with specific daily tasks and responsibilities.
  • Maintained stock of products and ordered new products when stock was running low.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Assisted customers with complaints, questions, and concerns.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Provided personalized, friendly and knowledgeable [Type] services to drive customer satisfaction, increase new account production and attain each monthly target.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Counted drawer at the end of the night and closed up restaurant.
Server01/2001 to 03/2014
Guillermo's Double L Restaurant – Tucson, AZ
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
Education
Certificate: Medical Assisting06/2015Pima Medical Institute- Tucson, AZ
High School Diploma05/2002Howenstine High School- Tucson, AZ
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • El Rio Community Health Center
  • Guiillermo's Double L Restaurant
  • Guillermo's Double L Restaurant

School Attended

  • Pima Medical Institute
  • Howenstine High School

Job Titles Held:

  • Medical Assistant
  • Night Shift Supervisor
  • Server

Degrees

  • Certificate : Medical Assisting 06/2015
    High School Diploma 05/2002

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