Medical Assistant Resume Example
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MEDICAL ASSISTANT
Professional Summary
Reliable Medical Support professional with 5 years of experience in Cardiology clinics environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Skills
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Work History
Medical Assistant, 07/2019 to Current
New England Baptist Hospital – Boston , MA
New England Baptist Hospital – Boston , MA
- Implemented care and efficiency improvements to support and enhance office operations.
- Oriented and trained new staff on proper procedures and policies.
- Maintained detailed records of test results by entering data and patient information into computer.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant, 12/2016 to 07/2020
New England Baptist Hospital – Dedham , MA
New England Baptist Hospital – Dedham , MA
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient data including insurance, demographic and health history to keep information current.
- Educated patients on testing and preparation steps prior to procedure.
- Monitored patient activity during stress test to record data.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Welcomed patients and inquired about wellbeing since last treatment.
Motel Front Desk Clerk, 01/2015 to 06/2019
Garfield County Public Hospital District No.1 – Pomeroy , WA
Garfield County Public Hospital District No.1 – Pomeroy , WA
- Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
- Planned coverage needs and organized services to support incoming special events.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained transaction security by verifying payment cards against identification.
CNA , 06/2014 to 01/2015
Summersville Regional Medical Center – City , STATE
Summersville Regional Medical Center – City , STATE
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
- Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
- Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
High School Diploma: 05/2014
Nicholas County High School - City
Nicholas County High School - City
Some College (No Degree)Nicholas County Techical And Career Center - City
Certifications
- Certified Nurse Assistant (CNA)
- First Aid/CPR Certified
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Resume Overview
School Attended
- Nicholas County High School
- Nicholas County Techical And Career Center
Job Titles Held:
- Medical Assistant
- Motel Front Desk Clerk
- CNA
Degrees
- High School Diploma : 05/2014
Some College (No Degree)
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