Medical Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Resourceful and empathetic Medical Assistant experienced in medical and administrative assistance. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Experienced in charting with EMR and sending medications to pharmacy under supervision. Gathers complete patient insurance information quickly to streamline patient appointments.

Education and Training
Bachelor of Science: Biology, Expected in 05/2019
University of Georgia - Athens, GA
  • Familiar with EMR
  • Understands medical procedures
  • Charting and documenting expertise
  • HIPAA compliance
  • Fluent in English and Korean
  • Work well with Windows, Internet, Word, Excel, PPT
Medical Assistant, 05/2019 to 06/2021
Sacramento Ear Nose And ThroatRoseville, CA,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs including blood glucose test.
  • Performed DEXA, X-ray, and EKG.
  • Assisted Pap Smear, BV test, and other procedures.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted/collaborated with pharmacies to submit and refill patients' prescriptions and to resolve and clarify issues with patient medication.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
Receptionist, 01/2021 to 06/2021
Evangelical Lutheran Good Samaritan SocietyClear Lake, SD,
  • Welcomed and engaged in friendly conversations while conducting check-in process.
  • Screened and verified patients for identification credentials and directed them to appropriate areas, verifying reasons for visit.
  • Scheduled and confirmed appointments via phone and email.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Directed and oversaw office personnel activities.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Signed for packages, recorded all deliveries and distributed to personnel.
Korean Teacher, 08/2017 to 05/2018
Ymca Twin CitiesRochester, MN,
  • Taught students age from 2 to 7
  • Supervised all students and teachers
  • Adapted teaching strategies to learning styles of students with different skill levels.
  • Educated students about Korean cultures through immersive activities.
  • Selected and revised course curricula to meet current instructional demands.
  • Parent consultation after class.
Internship, 08/2014 to 05/2015
AG Family MedicineCity, STATE,
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Provided assistance to others to complete tasks on time.
  • Analyzed and prioritized multiple responsibilities.
  • Assisted department staff by answering phone calls and responding to emails.
  • Adhered to strict security protocols to protect data confidentiality.
  • Shadowed Dr. Kim: assisted with patient examination
  • Learned and performed ECG, bone density, x-ray, and ultrasound under the supervision

Maxwell High School of Technology (2013-2014)

  • Received CPR Certification; Completed a State-Approved First Responder Course; Passed Psychomotor Examination for EMR

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Resume Overview

School Attended
  • University of Georgia
Job Titles Held:
  • Medical Assistant
  • Receptionist
  • Korean Teacher
  • Internship
  • Bachelor of Science