Medical Assistant resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Hi my name is Samantha, I am a resourceful

Medical Assistant. Comprehensive background in accurately recording patient health information, taking vital signs, and setting the rooms up for procedures. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. I am a flexible, organized hard working employee ready to learn and contribute to team success.

  • Clear Communication
  • Decision Making
  • Patient Relations
  • Procedure Assistance
  • Wound Care
  • Completing Insurance Forms
  • Updating Medical Records
  • Multi-line Telephone System Operation
  • Treatment Room Preparation
  • Problem Anticipation and Resolution
  • Check-In and Check-Out Procedures
  • Time Management
  • Operating EKG Equipment
  • Cleaning and Organizing
  • Supply Management
  • Coordinating Drug Refills
  • Examination Preparation
  • Appointment Scheduling
  • Critical Thinking
  • Multitasking and Prioritization
  • Willingness to Learn
  • Centrifuge Operation
  • Flexibility and Adaptability
  • Payment Processing
  • Identifying Defects
  • Mobile Device Operation
  • Data Entry
  • Electronic Charting
  • Patient Chart Tracking
  • Sanitizing and Cleaning
  • Mobility Assistance
  • Managing Medical Laboratory Equipment
  • Conflict Resolution
  • Standards Compliance
  • Vitals Collection and Documentation
  • Microsoft Office
  • HCPCS Training
10/2020 to 06/2021
Medical Assistant Humana Inc. Green Bay, WI,
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
09/2013 to 02/2020
Loss Prevention Associate Ross Stores, Inc Indio, CA,
  • Identified potential shoplifters and alerted management.
  • Partnered with store managers on basis to conduct loss investigations.
  • Maintained store compliance with physical security schematics to protect assets.
  • Protected assets by maintaining store compliance with security schematics.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
  • Assisted with internal investigations into personnel theft or fraud.
05/2015 to 03/2017
Care Provider Oakmont Management Group Roseville, CA,
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Maintained safety by eliminating hazards and correcting issues.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Prepared healthy meals for to meet unique nutrition needs.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Ambulated individuals around home, public and medical locations.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Education and Training
Expected in 10/2020
Certification : Medical Assistant
San Joaquin Valley College - Temecula, CA
Expected in 05/2013
High School Diploma:
Mountain View High School - San Jacinto, CA

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Resume Overview

School Attended

  • San Joaquin Valley College
  • Mountain View High School

Job Titles Held:

  • Medical Assistant
  • Loss Prevention Associate
  • Care Provider


  • Certification
  • High School Diploma

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