Medical Assistant. Comprehensive background in accurately recording patient health information, taking vital signs, and setting the rooms up for procedures. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. I am a flexible, organized hard working employee ready to learn and contribute to team success.
Skills
Clear Communication
Decision Making
Patient Relations
Procedure Assistance
Wound Care
Completing Insurance Forms
Updating Medical Records
Multi-line Telephone System Operation
Treatment Room Preparation
Problem Anticipation and Resolution
Check-In and Check-Out Procedures
Time Management
Operating EKG Equipment
Cleaning and Organizing
Supply Management
Coordinating Drug Refills
Examination Preparation
Appointment Scheduling
Critical Thinking
Multitasking and Prioritization
Willingness to Learn
Centrifuge Operation
Flexibility and Adaptability
Payment Processing
Identifying Defects
Mobile Device Operation
Data Entry
Electronic Charting
Patient Chart Tracking
Sanitizing and Cleaning
Mobility Assistance
Managing Medical Laboratory Equipment
Conflict Resolution
Standards Compliance
Vitals Collection and Documentation
Microsoft Office
HCPCS Training
Experience
10/2020 to 06/2021
Medical AssistantHumana Inc. – Green Bay, WI,
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
09/2013 to 02/2020
Loss Prevention AssociateRoss Stores, Inc – Indio, CA,
Identified potential shoplifters and alerted management.
Partnered with store managers on basis to conduct loss investigations.
Maintained store compliance with physical security schematics to protect assets.
Protected assets by maintaining store compliance with security schematics.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
Assisted with internal investigations into personnel theft or fraud.
05/2015 to 03/2017
Care ProviderOakmont Management Group – Roseville, CA,
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Assisted with meal planning to meet nutritional plans.
Arrange medication and reminded patients to take each according to correct schedule.
Maintained safety by eliminating hazards and correcting issues.
Engaged with patients and families to provide emotional support and daily living instruction.
Prepared healthy meals for to meet unique nutrition needs.
Transported patients to medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Laundered clothing and bedding to prevent infection.
Ambulated individuals around home, public and medical locations.
Reported concerns to nurse supervisor to promote optimal care.
Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Education and Training
Expected in 10/2020
Certification : Medical Assistant San Joaquin Valley College - Temecula, CA GPA:
Expected in 05/2013
High School Diploma: Mountain View High School - San Jacinto, CA GPA:
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