Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Knowledgeable medical office professional with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
Experienced in front and back offices, controlling patient flow and assisting in delivery of quality healthcare.
Proficiency in strong computer skills and experience with medical and computer software such as EMR, EPIC, Care Cloud, Genius Doc, Next Gen and MS Office.
Excellent time management skills and ability to prioritize and multi task simultaneously in a slow, fast paced and hectic environment.
Good knowledge of medical terminology, medical office practices, procedures and equipment.
Professional demeanor and willingness to collaborate and help others.
Fluent in English and Spanish.
Experience
Medical Assistant, 09/2018 to Current Swift Refrigerated – Oklahoma City, OK,
Medical Secretary
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
Conveyed information to patients about arrival times, insurance coverage and preoperative procedures.
Organized patient medical records and worked with insurance company representatives to obtain radiology and surgical authorizations.
Pulled patient records and transferred information to appropriate parties.
Assisted patients at check-in with registration, new patient paperwork, scanning and check-out process when employees were out.
Scheduled appointments for patients via phone and in person.
Medical Assistant
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed routine tests such as urine dip stick and pregnancy test.
Collected and prepared tissue specimens for laboratory analysis.
Submitted ERx and contacted pharmacies to submit and refill patients' prescriptions and controlled substance.
Obtained drug authorizations via telephone or electronically.
Prepared prescription refills, lab orders and diagnostic imaging orders on behalf of physician to prevent lags.
Prepared trays, instrument packs and surgical sets.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Assisted physicians by handing instruments and supplies for general gynecology and minor surgical procedures.
Tracked and managed inventory for exam rooms, medication and BioTE pellets and nutraceuticals.
Kept facility stocked with necessary supplies, equipment and instruments.
Medical Assistant/Scribe, 07/2016 to 09/2018 Sight Partners – Spokane Valley, WA,
Medical Scribe
Improved patient flow by initiating visit and accurately and thoroughly obtaining medical history to assist physician with proper diagnosis and treatment.
Evaluated charts, documents and orders, and made timely corrections.
Transcribed medical visits and procedures as they are being performed by the physician such as patient medical history and physical exams.
Determined correct ICD-10 and CPT codes for use in medical record.
Transcribed orders including lab tests, radiology test, medications, referrals etc.
Prepared paperwork for admittance and discharges to coordinate smooth patient movements.
Followed physician throughout shift in high-volume, busy environments.
Medical Assistant
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Collected specimens and performed rapid lab test.
Administered medications, immunizations and treatment accordingly.
Educated patients about medications, procedures and physician's instructions.
Submitted ERx and contacted pharmacies to submit and refill patients' prescriptions and controlled substance.
Obtained drug authorizations via telephone or electronically.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Stocked and maintained supplies and cleanliness of rooms for the next day.
Medical Secretary, 12/2011 to 05/2016 Cleveland Clinic – Fairview Park, OH,
Greeted patients and visitors with welcoming, warm demeanor during initial check-in process.
Answered a multiple phone line system to provide assistance, information and medical personnel access to maximize office efficiency.
Informed patients of financial responsibilities prior to rendering services.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Ensured new patients arrived at initial consult with relevant medical records or obtained records from referring physician,
Confirmed all appointments for the following day and ensure all labs, imaging and visit notes requested by the physician were obtained for proper diagnoses and treatment.
Organized patient medical records and worked with insurance company representatives to obtain radiology and surgical authorizations.
Prepare patients and rooms for examinations and obtained patients medical history and vital signs and recorded all information.
Check out patients while scheduling appointments for diagnostic, surgical and consultation services and office visit follow ups.
Arranged hospital admissions for patients and obtained pre-certification for services with insurance companies.
Education and Training
: Medical Assisting, Expected in 2004 National Institute Of Technology - Houston, TX GPA:
High School Diploma: , Expected in 05/2001 Caney Creek High School - Conroe, TX GPA:
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