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medical assistant resume example with 9+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Knowledgeable medical office professional with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Experienced in front and back offices, controlling patient flow and assisting in delivery of quality healthcare.
  • Proficiency in strong computer skills and experience with medical and computer software such as EMR, EPIC, Care Cloud, Genius Doc, Next Gen and MS Office.
  • Excellent time management skills and ability to prioritize and multi task simultaneously in a slow, fast paced and hectic environment.
  • Good knowledge of medical terminology, medical office practices, procedures and equipment.
  • Professional demeanor and willingness to collaborate and help others.
  • Fluent in English and Spanish.
Experience
09/2018 to Current Medical Assistant Swift Refrigerated | Oklahoma City, OK,

Medical Secretary

  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Conveyed information to patients about arrival times, insurance coverage and preoperative procedures.
  • Organized patient medical records and worked with insurance company representatives to obtain radiology and surgical authorizations.
  • Pulled patient records and transferred information to appropriate parties.
  • Assisted patients at check-in with registration, new patient paperwork, scanning and check-out process when employees were out.
  • Scheduled appointments for patients via phone and in person.

Medical Assistant

  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed routine tests such as urine dip stick and pregnancy test.
  • Collected and prepared tissue specimens for laboratory analysis.
  • Submitted ERx and contacted pharmacies to submit and refill patients' prescriptions and controlled substance.
  • Obtained drug authorizations via telephone or electronically.
  • Prepared prescription refills, lab orders and diagnostic imaging orders on behalf of physician to prevent lags.
  • Prepared trays, instrument packs and surgical sets.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted physicians by handing instruments and supplies for general gynecology and minor surgical procedures.
  • Tracked and managed inventory for exam rooms, medication and BioTE pellets and nutraceuticals.
  • Kept facility stocked with necessary supplies, equipment and instruments.
07/2016 to 09/2018 Medical Assistant/Scribe Sight Partners | Spokane Valley, WA,

Medical Scribe

  • Improved patient flow by initiating visit and accurately and thoroughly obtaining medical history to assist physician with proper diagnosis and treatment.
  • Evaluated charts, documents and orders, and made timely corrections.
  • Transcribed medical visits and procedures as they are being performed by the physician such as patient medical history and physical exams.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Transcribed orders including lab tests, radiology test, medications, referrals etc.
  • Prepared paperwork for admittance and discharges to coordinate smooth patient movements.
  • Followed physician throughout shift in high-volume, busy environments.

Medical Assistant

  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected specimens and performed rapid lab test.
  • Administered medications, immunizations and treatment accordingly.
  • Educated patients about medications, procedures and physician's instructions.
  • Submitted ERx and contacted pharmacies to submit and refill patients' prescriptions and controlled substance.
  • Obtained drug authorizations via telephone or electronically.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Stocked and maintained supplies and cleanliness of rooms for the next day.
12/2011 to 05/2016 Medical Secretary Cleveland Clinic | Fairview Park, OH,
  • Greeted patients and visitors with welcoming, warm demeanor during initial check-in process.
  • Answered a multiple phone line system to provide assistance, information and medical personnel access to maximize office efficiency.
  • Informed patients of financial responsibilities prior to rendering services.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Ensured new patients arrived at initial consult with relevant medical records or obtained records from referring physician,
  • Confirmed all appointments for the following day and ensure all labs, imaging and visit notes requested by the physician were obtained for proper diagnoses and treatment.
  • Organized patient medical records and worked with insurance company representatives to obtain radiology and surgical authorizations.
  • Prepare patients and rooms for examinations and obtained patients medical history and vital signs and recorded all information.
  • Check out patients while scheduling appointments for diagnostic, surgical and consultation services and office visit follow ups.
  • Arranged hospital admissions for patients and obtained pre-certification for services with insurance companies.
Education and Training
Expected in 2004 to to | Medical Assisting National Institute Of Technology, Houston, TX GPA:
Expected in 05/2001 to to High School Diploma | Caney Creek High School, Conroe, TX GPA:

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Resume Overview

School Attended

  • National Institute Of Technology
  • Caney Creek High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant/Scribe
  • Medical Secretary

Degrees

  • High School Diploma

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