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Medical Assistant Resume Example

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JB
MEDICAL ASSISTANT
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

One of my strongest attributes is being Bilingual in Spanish-speaking and English-speaking.

Dedicated and empathetic Medical Assistant offering 11+ years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Resourceful Medical Assistant with 11+ years of experience in medical and administrative assistance. Strong background in accurately recording patient health information, taking vital signs, accurately documenting vitals' and taking and document blood pressures. Gathers complete patient insurance information quickly to streamline patient appointments.

Abide by OSHA Regulations and Guidelines and HIPPA Regulations Guidelines.

I obtain EMT Both CFEMA (ICS) State (2012) and CFEMA (NIMS) National (2012).

Skills
  • Bilingual Interpreter Spanish / English
  • Data entry
  • Stocking supplies
  • Understands medical procedures
  • Patient scheduling
  • Lab Orders
  • Urine specimens collection, screening and processing
  • Scheduling
  • Documentation
  • Record keeping
  • Assisting in Translation for Clinicians and Psychiatrist
  • Scheduling job Interviews
  • Clinical experience
  • Knowledge of medical terminology
  • Knowledge of HIPAA regulations
  • First Aid/CPR
  • Team management
  • Transcription
  • Customer service
Experience
02/2020 - CurrentMedical AssistantCenter For Human Development | Springfield,, MA
  • I provide Spanish Interpretation for psychiatric providers, nurse practitioners as well as Clients.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Monitored patient stability by checking vital signs and weight.
  • Leadpatients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Communicated with patients by phone and via written correspondence.
  • Carefully prepared, reviewed and submitted patient statements.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Answered appointment calls.
  • Completed clinical documentation in accordance with agency guidelines.
  • Educated patients about medications, procedures and physician's instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Sterilized medical equipment after each procedure.
  • Coordinated and executed proper medical waste disposal.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Provide services for clients such as preparation for psychiatry or nurse practitioner appointments
  • Coordination of clients' medical treatment with other service providers
  • Coordination of medical and psychiatric care with clients' support network as well as family members, other service providers
08/2012 - 09/2015Medical Assistant ReceptionistGandara Mental Health | Springfield, MA
  • Maximized office efficiency by answering multi-phone to provide office information and transfer calls to desired personal.
  • Assisted in Treatment plan with the Psychiatrist
  • Collected urinalysis for Court Orders for Individual Grp Therapy such as DUI
  • Obtained Medical Records for Therapists
  • Handled Disability Claims
  • Collected court fee's from PT
  • Assisted in Treatment plan with the Psychiatrist
  • Scheduled appointments/referrals to pregnant women using Opiates and/or other addictions
  • Assisted in Anger Management
  • Assisted Programs/Certified Batters Programs As well as Domestic Violence Programs
  • Assisted Bi-lingual Translating English/Spanish
  • Scheduled (SO) Sex Offenders on-going treatments for Males
  • Schedule Individual Therapy and Counceling Services.
  • Observed strict HIPAA guidelines at all times according to company policy.
08/2012 - 08/2015Clinical Medical Assistant85 St George Gandara Mental Health | Springfield, MA
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed routine test such as urine dip stick and documented results
  • Used [Type] software to process patient payments and update accounts.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Completed clinical documentation in accordance with agency guidelines.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Reviewed treatment sheets for completeness and accuracy.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Carefully prepared, reviewed and submitted patient statements.
  • Communicated with patients by phone and via written correspondence.
Education and Training
06/2005High School Diploma
Adult Education | Springfield, MA
08/2011Medical Assistant
LudlowJildaBradford Hall Career Institute | Springfield, MA
  • 3.9 GPA
09/2012CFEMA (ICS) State: EMT
STCC | Springfield, MA
09/2012CFEMA (NIMS) National: EMT
STCC | Springfield, MA
Certifications
  • First Aid/CPR Infant / Adult
  • EMT/CFEMA (ICS) State
  • EMT/CFEMA (NIMS) National
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Resume Overview

Companies Worked For:

  • Center For Human Development
  • Gandara Mental Health
  • 85 St George Gandara Mental Health

School Attended

  • Adult Education
  • LudlowJildaBradford Hall Career Institute
  • STCC

Job Titles Held:

  • Medical Assistant
  • Medical Assistant Receptionist
  • Clinical Medical Assistant

Degrees

  • 06/2005 High School Diploma
    08/2011 Medical Assistant
    09/2012 CFEMA (ICS) State : EMT
    09/2012 CFEMA (NIMS) National : EMT

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