Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Patient toileting
  • Understands medical procedures
  • Wound care and irrigation
  • Proper sterilization techniques
  • Documentation procedures expert
  • HIPAA compliance
  • Venipuncture and phlebotomy
  • Able to lift 50 pounds
  • EKG set up and monitoring
  • Using a scale
  • Preparing specimens and samples
  • Human anatomy and physiology
  • First aid
  • Medical terminology knowledge
  • Data entry
  • General housekeeping ability
  • Vital sign monitors
  • Quick problem solver
  • Graphing recordings on incubators and freezers
  • Electrocardiography (EKG)
  • Stocking supplies
  • Calm and level-headed under duress
  • Medical terminology
  • Restocking lab supplies
  • Understands mobility assistance needs
  • Sterile technique
  • Customer Service
  • Reliable transportation
  • Certified in Basic Life Support (BLS)
  • Communicating with patient families
  • Conflict resolution abilities
  • Patient scheduling
Experience
04/2021 to 07/2021 Medical Assistant Swift Refrigerated | Los Lunas, NM,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
11/2020 to 02/2021 Customer Service Cashier The Paradies Shops | Memphis, TN,
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Stayed up to date on current item discounts to support promotions.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
10/2020 to 12/2020 Medical Assistant Swift Refrigerated | Martinsburg, WV,
  • Shadowed staff and learned advanced work such as patient relations and completing patient tasks.
  • Kept up with busy schedule of work and studies to maintain class standing and internship eligibility.
  • Handled incoming and outgoing mail for office staff.
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Provided assistance to others to complete tasks on time.
  • Shadowed Medical professionals such as Medical Receptionist and Medical Assistant for total of 100 hours to learn best approaches.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
07/2013 to 05/2014 Cashier H-E-B | San Angelo, TX,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education and Training
Expected in 06/2012 High School Diploma | Timberland High School, St. Stephen, SC GPA:
Expected in 04/2019 Associate of Applied Science | Medical Administrative Assistant Ultimate Medical Academy - Clearwater, Clearwater, FL GPA:
Expected in 01/2021 Associate of Science | Medical Assisting Independence University , Salt Lake City, UT GPA:

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Resume Overview

School Attended

  • Timberland High School
  • Ultimate Medical Academy - Clearwater
  • Independence University

Job Titles Held:

  • Medical Assistant
  • Customer Service Cashier
  • Medical Assistant
  • Cashier

Degrees

  • High School Diploma
  • Associate of Applied Science
  • Associate of Science

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