Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Skills
  • HIPAA compliance
  • Professional bedside manner
  • Understands medical procedures
  • Venipuncture and phlebotomy
  • Documentation procedures expert
  • Customer Service
  • Preparing specimens and samples
  • Patient scheduling
  • Color Duplex Ultrasound Machine
Experience
Medical Assistant, 03/2017 - Current
Trihealth, Inc. Montgomery, OH,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Printed and filed examination data records according to HIPAA patient standards.
Care Navigator, 06/2015 - 04/2017
Unitedhealth Group Thomaston, TX,
  • Educated and counseled patients and caregivers on medication usage, disease management and diagnoses.
  • Counseled patients on health maintenance through lifestyle modifications and medications.
  • Scheduled patient appointments and specific treatments.
  • Reached out to doctors and healthcare providers to inquire about orders.
  • Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
  • Checked daily doctor schedules and verified insurance.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Intake Coordinator, 12/2014 - 05/2015
Advocates Norfolk, MA,
  • Updated group medical records and technical library to support smooth office operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Certified Medical Assistant, 09/2012 - 12/2014
Yakima Valley Farm Workers Clinic Toppenish, WA,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Education and Training
Associate of Applied Science: ALLIED HEALTH, Expected in 07/2012
-
Lincoln College of Technology - Dayton - Dayton, OH
GPA:

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Resume Overview

School Attended

  • Lincoln College of Technology - Dayton

Job Titles Held:

  • Medical Assistant
  • Care Navigator
  • Intake Coordinator
  • Certified Medical Assistant

Degrees

  • Associate of Applied Science

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