To secure a challenging position where I can effectively contribute my skills that offer
growth. Experienced in medical laboratories licensed in phlebotomy/ medical assistance with strong clinical and people skills. Professionally trained medical assistant with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Responsible laboratory assistant with excellent communication skills demonstrated by 12 years of experience in healthcare.
Fluent in Spanish
Strong clinical judgment
Medical Assistant, 09/2013 to 12/2013 MOSS FREE CLINIC – Fredericksburg, VA
Verify patient information by interviewing
patient; recording medical history; confirming purpose of visit.
• Prepare patients for examination by
performing preliminary physical tests; taking blood pressure, weight, and
temperature; reporting patient history
• Assist with office procedures such as
laser surgeries, tear duct probes, secure patient information and
maintain patient confidence by completing
and safeguarding medical records; completing diagnostic coding
and procedure coding; keeping patient
• Counsel patients by transmitting
physician's orders and questions about procedures
• schedule surgeries by making
arrangements with the surgical center
• verify times with patients; preparing
charts, pre-admission and consent forms
• maintain safe, secure, and healthy work
environment by establishing and following standards and procedures;
complying with legal regulations.
HOSPITAL/LAB PROCESSOR/ DATA ENTRY OPERATOR, 04/2000 to 10/2012 LABORATORY CORPORATION OF AMERICA – Fayetteville, NC
prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testing.
Unpacked specimens from branches or ports and routes specimens by type to various staging areas.
Prepared all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears.
Poured off sample for departments.
Prepared excess specimen samples for storage, resolved and documented problem specimens.
Scheduled patients in SIS, calling doctors' offices for appointments.
Administered Blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber tools, Test Cup, pediatric blood collections, difficult draws (patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Data entry, ICD-9 coding, diagnosis codes, demographics, test codes.
Medical Assistant/Medical Receptionist, Virginia Hospital Center – Burke, VA
Team/Practice manage daily work in
electronic in-basket pools, secures staff messages, organize work to
promote team/provider efficiency;
collaborate with provider for daily needs/schedule coordination, review
provider schedule and anticipate needs,
keep visits running on time, communicate delays with patients,
manage same-day schedule additions;
provide support for patient forms completion, stock supplies as needed
between patient visits.
- Experience with EClinical Works and
- Clinic Flow/Office Management Computer
literacy scheduling software, e-mail, electronic medical records
- Participate in daily huddles: Review
reason for visit & last visit summary to anticipate visit support needs.
Review daily schedule with provider to
identify specific needs for visit.
- Exam room preparation
- Patient Orientation & Check-in:
document weight, VS, reason for visit & concerns or questions patient wants
provider to address, review current
medications & immunizations, add historical meds, coordinate visit with
RN when needed for patient education,
enter orders when appropriate, communicate with provider regarding
special needs, follow policies for patient
- Patient Discharge and Visit Completion
Assist patient during and after visit, ensure completion of forms,
coordinate care with needed ancillary
services, instruct patient for next steps, process specimens as needed,
clean & maintain equipment, clean exam
room in prep for next patient.
-follow work flow standards, document call
in electronic medical record.
- Telephone Management and Follow-up
Recognize urgent/emergency situations and refer appropriate calls to
licensed staff as needed, encourage
patient to use on-line resources when appropriate, conduct follow-up calls,
provide preventive care instruction when
directed/appropriate, screen messages and forward as appropriate.
- Patient Care Use safety and universal
- Perform nursing procedures per scope of
practice take and record vital signs, postural vital signs and apical
pulse; perform EKG (depending on care
- Assist with cast care and removal
recognizes cast problems, set up and assists with procedures:
- Female Reproductive System -Set up and
assist with: pelvic exam, pap smears, wet prep, cultures,
vaginal warts, diaphragm fitting, cervical
cap fitting, endometrial biopsy, colposcopy and reproductive implant
- OB/GYN- Perform ear irrigation for wax
removal, vision screening test, Tympanogram when appropriate
- Pediatrics use oral, rectal, transdermal
and tympanic thermometer, measure and record head circumference,
length/height, weight on infant scale or
standing scale, plot and print growth grid, provide consent forms and
patient information for immunizations,
provide age-appropriate Healthy Kids/Healthy Future handouts.
- Other Procedures Positioning techniques
including recovery position, supine, Trendelenburg/reverse
Trendelenburg, Sims, Lithotomy/Dorsosacral
Position, Fowlers/Semi-Fowlers, Log roll.
- Specimen Collection Urine:
Voided/midstream, culture, straining urine, bagged urine. Stool: Hemoccult
culture ova and parasites. Sputum,
expectorated: culture & cytology. Provide patient instruction & travel
directions when needed.
- Prevention/Chronic Care Complete
outreach assignments, as directed
- Acute Care Assist with procedures as
directed, perform selected nursing procedures
- Referral Management Processing
referrals, reviewing referral status, providing patient with instructions,
patient in making appointments as
appropriate, follow referral guidelines as delegated by the provider, use
urgent or emergent designation as
AMT CERTIFIED MEMBER ID: 2671517 RMA: 2/22/2014- 3/1/2017 PHLEBOTOMY TECHNICIAN Certificate #: 13 : 11 2014 NPCE -
Diploma: Medical Assistant, 8 2013 Everest College - Woodbridge, VA
Recipient of Ambassador Leadership Program
Certified Phlebotomist/ Instructor National Phlebotomy Certification Association October 2014 Career Training Solutions Licensed Practical Nurse : 1 2016