medical assistant resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary
To secure a challenging position where I can effectively contribute my skills that offer professional growth. Experienced in medical laboratories licensed in phlebotomy/ medical assistance with strong clinical and people skills. Professionally trained medical assistant with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Responsible laboratory assistant with excellent communication skills demonstrated by 12 years of experience in healthcare.
  • Fluent in Spanish
  • Strong clinical judgment
Work History
08/2013 to 11/2013
Medical Assistant Alignment Healthcare Placentia, CA,
Verify patient information by interviewing patient; recording medical history; confirming purpose of visit. • Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. • Assist with office procedures such as laser surgeries, tear duct probes, secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. • Counsel patients by transmitting physician's orders and questions about procedures • schedule surgeries by making arrangements with the surgical center • verify times with patients; preparing charts, pre-admission and consent forms • maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
03/2000 to 09/2012
  • prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testing.
  • Unpacked specimens from branches or ports and routes specimens by type to various staging areas.
  • Prepared all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears.
  • Poured off sample for departments.
  • Prepared excess specimen samples for storage, resolved and documented problem specimens.
  • Scheduled patients in SIS, calling doctors' offices for appointments.
  • Administered Blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber tools, Test Cup, pediatric blood collections, difficult draws (patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
  • Data entry, ICD-9 coding, diagnosis codes, demographics, test codes.
Current to Current
Medical Assistant/Medical Receptionist Virginia Hospital Center City, STATE,
Team/Practice manage daily work in electronic in-basket pools, secures staff messages, organize work to promote team/provider efficiency; collaborate with provider for daily needs/schedule coordination, review provider schedule and anticipate needs, keep visits running on time, communicate delays with patients, manage same-day schedule additions; provide support for patient forms completion, stock supplies as needed between patient visits. - Experience with EClinical Works and Athena. - Clinic Flow/Office Management Computer literacy scheduling software, e-mail, electronic medical records - Participate in daily huddles: Review reason for visit & last visit summary to anticipate visit support needs. Review daily schedule with provider to identify specific needs for visit. - Exam room preparation - Patient Orientation & Check-in: document weight, VS, reason for visit & concerns or questions patient wants provider to address, review current medications & immunizations, add historical meds, coordinate visit with RN when needed for patient education, enter orders when appropriate, communicate with provider regarding special needs, follow policies for patient confidentiality. - Patient Discharge and Visit Completion Assist patient during and after visit, ensure completion of forms, coordinate care with needed ancillary services, instruct patient for next steps, process specimens as needed, clean & maintain equipment, clean exam room in prep for next patient. -follow work flow standards, document call in electronic medical record. - Telephone Management and Follow-up Recognize urgent/emergency situations and refer appropriate calls to licensed staff as needed, encourage patient to use on-line resources when appropriate, conduct follow-up calls, provide preventive care instruction when directed/appropriate, screen messages and forward as appropriate. - Patient Care Use safety and universal precautions - Perform nursing procedures per scope of practice take and record vital signs, postural vital signs and apical pulse; perform EKG (depending on care setting). - Assist with cast care and removal recognizes cast problems, set up and assists with procedures: - Female Reproductive System -Set up and assist with: pelvic exam, pap smears, wet prep, cultures, vaginal warts, diaphragm fitting, cervical cap fitting, endometrial biopsy, colposcopy and reproductive implant insertions - OB/GYN- Perform ear irrigation for wax removal, vision screening test, Tympanogram when appropriate - Pediatrics use oral, rectal, transdermal and tympanic thermometer, measure and record head circumference, length/height, weight on infant scale or standing scale, plot and print growth grid, provide consent forms and patient information for immunizations, provide age-appropriate Healthy Kids/Healthy Future handouts. - Other Procedures Positioning techniques including recovery position, supine, Trendelenburg/reverse Trendelenburg, Sims, Lithotomy/Dorsosacral Position, Fowlers/Semi-Fowlers, Log roll. - Specimen Collection Urine: Voided/midstream, culture, straining urine, bagged urine. Stool: Hemoccult test, culture ova and parasites. Sputum, expectorated: culture & cytology. Provide patient instruction & travel directions when needed. - Prevention/Chronic Care Complete outreach assignments, as directed - Acute Care Assist with procedures as directed, perform selected nursing procedures - Referral Management Processing referrals, reviewing referral status, providing patient with instructions, assist patient in making appointments as appropriate, follow referral guidelines as delegated by the provider, use urgent or emergent designation as directed.
Expected in 11 2014 to to
AMT CERTIFIED MEMBER ID: 2671517 RMA: 2/22/2014- 3/1/2017 PHLEBOTOMY TECHNICIAN Certificate #: 13 :
NPCE - ,
Expected in 8 2013 to to
Diploma: Medical Assistant
Everest College - Woodbridge, VA
    Medical Assistant
  • Recipient of Ambassador Leadership Program
Expected in 1 2016 to to
Certified Phlebotomist/ Instructor National Phlebotomy Certification Association October 2014 Career Training Solutions Licensed Practical Nurse :
- ,
charts, oral, Computer literacy, Data entry, diagnosis, e-mail, forms, ICD-9, instruction, Instructor, laser, legal, office, Works, next, nursing, Office Management, PHLEBOTOMY, policies, Positioning, coding, recording, reporting, safety, scheduling, Sims, tear, TECHNICIAN, Telephone, type, vision

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Resume Overview

School Attended

  • NPCE
  • Everest College

Job Titles Held:

  • Medical Assistant
  • Medical Assistant/Medical Receptionist


  • AMT CERTIFIED MEMBER ID: 2671517 RMA: 2/22/2014- 3/1/2017 PHLEBOTOMY TECHNICIAN Certificate #: 13
  • Diploma
  • Certified Phlebotomist/ Instructor National Phlebotomy Certification Association October 2014 Career Training Solutions Licensed Practical Nurse

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