Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated and empathetic Certified Clinical Medical Assistant offering 2 1/2 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
HIPAA compliance
Proper sterilization techniques
Documentation procedures expert
Able to lift 50 pounds
Venipuncture and phlebotomy
Calm and level-headed under duress
Reliable transportation
Electrocardiography (EKG)
Medical terminology
Certified in Basic Life Support (BLS)
Quick problem solver
Communicating with patient families
Vital sign monitors
Patient scheduling
Data entry
Specimens collection and processing
Experience
03/2019 to CurrentMedical AssistantArthrex, Inc. | Elk Grove, IL,
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Organized charts, documents and supplies to maintain team efficiency.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Recorded vital signs and medical history for 15-20 patients each 2-3 minutes.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Performed routine tests such as urine dip stick, vision and hearing tests.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Administered rapid tests such as A1C and Urine cultures to help clinical staff assess conditions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Trained patients on how to properly operate medical equipment.
Scheduled appointments for patients via phone and in person.
05/2018 to 02/2019Medical AssistantArthrex, Inc. | Forney, TX,
Organized charts, documents and supplies to maintain team efficiency.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Performed routine tests such as urine dip stick, vision and hearing tests.
Assessed, documented and monitored vital signs for more than 25 patients per day.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Cleaned and disinfected chairs and equipment according to facility policy.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
11/2010 to 07/2017Team LeadPanjiva | Fort Worth, TX,
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Compiled and analyzed sales figures to determine best approaches to improve sales as well as performance.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Supervised team of 30 employees working with high speed equipment, maintaining safety and cultivating productive atmosphere.
Completed ongoing quality checks on out-going mail products, closely following strict quality assurance guidelines.
Maintained open and professional team relationships to quickly identify and resolve issues.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Delegated daily tasks to team members to optimize team productivity.
Education and Training
Expected in 06/2000High School Diploma | Andrean High School, Merrillville, iN, GPA:
Expected in | Medical AssistingFortis College , Indianapolis, iN, GPA:
3.7 GPA
National Honor Society Member
Ranked in Top 10% ofclass
Dean's List Recipient
Academic Achievement Recipient
Accomplishments
Recognized for outstanding customer service.
Consistently received 100% rate of patient satisfaction.
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