medical assistant resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Medical office professional seeking position as medical Assistant. Collaborative team player, both positive and flexible in managing changing priorities in office. Strong focus on patient services and satisfaction. Reliable, professional, and exceptionally well-organized. Fast learner ready to learn new things and take on new responsibilities. motivated to deliver seamless and pleasant healthcare experience to patients. Offering year’s of experience like assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.

  • Documentation Procedures Expert
  • Understands Medical Procedures
  • Procedure Assistance
  • Medication Administration
  • Cleaning and Sanitizing
  • Routine Laboratory Testing
  • Check-In and Check-Out Procedures
  • Treatment Room Preparation
  • Examination Preparation
  • Appointment Scheduling
  • Completing Insurance Forms
  • Clear Communication
  • Updating Medical Records
  • Problem Anticipation and Resolution
  • Cleaning and Organizing
  • Blood and Tissue Collection
  • Patient Relations
  • Operating EKG Equipment
  • Multi-line Telephone System Operation
  • Pharmacy Relations
  • Diagnostic Testing
  • Venipuncture and Phlebotomy
  • HIPAA Compliance
  • Patient Feeding
Education and Training
Instituto Educativo Premier Ponce, PR Expected in 06/2012 Medical Assistant : - GPA :
Ponce High School Puerto Rico (Ponce) , Expected in 05/2003 High School Diploma : - GPA :
Peninsula Regional Medical Center - Medical Assistant
Salisbury, MD, 03/2021 - Current
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Incorporated outside records into charts and EHR.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Scheduled appointments for patients via phone and in person.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
National Vision - Doctor's Assistant
Tomball, TX, 02/2019 - 10/2021
  • 76 fairfax st, 1, 06704
  • Responsible
  • Available to quickly learn other responsibilities that are required
  • Office support
  • Medical records confidentiality
  • Patient care
  • Prepare treatment rooms,
  • Ordered medical supplies and equipment as necessary to avoid shortages and care disruption
  • Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory
  • Answered phone calls and scheduled or followed-up on appointments
  • Serviced front desk and records room area to organize patient records and practice files
  • Assisted patients and worked directly with doctors to help patients with active rehabilitation therapies
  • Cleaned, prepared, and maintained examinations rooms and treatment areas.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
Dental Health Associates Of Madison, Ltd - Dental Assistant
Fitchburg, WI, 05/2016 - 03/2020
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Laid out dental instruments and equipment before procedures.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Educated patients on treatment procedures and post-procedure home care.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Gpm Investments - Cashier Team Lead
Rogers City, MI, 04/2014 - 05/2016
  • Monitored customer flow and adapted cashier assignments to minimize wait times
  • Listened to customer complaints, resolving most issues and escalating complex concerns to assistant manager for resolution
  • Completed accounts receivable reconciliations and prepared daily deposits.
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

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Resume Overview

School Attended

  • Instituto Educativo Premier
  • Ponce High School

Job Titles Held:

  • Medical Assistant
  • Doctor's Assistant
  • Dental Assistant
  • Cashier Team Lead


  • Medical Assistant
  • High School Diploma

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