medical assistant resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Personable Medical Assistant bringing 10 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering a thorough understanding of the medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality and excellent customer service. Communicative and team-oriented with proficiency in Microsoft. Proven history of fostering responsibilites to meet team, individual and management objectives.

  • Supervision & leadership
  • Planning & organizing
  • Training & development
  • Verbal and Written Communication
  • Claims Information Gathering
  • Advanced MS Office Suite Knowledge
  • Inventory and Supply Management
  • Multi-Line Telephone Systems
Medical Assistant, 08/2021 to Current
Penn Psychiatric CenterPhoenixville, PA,
  • Triage, listen for fetal heart tones, provides clinical assistance during procedures like colposcopies, cryosurgery, biopsies, device placement, etc..
  • Relay messages from patients to physicians about concerns, condition updates, refill requests and/or test results.
  • Counsel patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Conducted various blood tests and updated results into paper and electronic charts; Sterilize medical equipment after each procedure via autoclave.
  • Monitored medical supply inventory to confirm sufficient stock, promptly placing replenishment orders before depletion.
Lead Medical Assistant, 12/2015 to 08/2021
Milford Regional Medical CenterUpton, MA,
  • Supervised, trained, and coached a team of medical assistants.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Submit documents to obtain prior authorization for medications, surgeries, procedures, and other outpatient services
  • Coordinate outpatient services, laboratory services, hospital procedures & admissions, medication refills and DME equipment
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication as well as obtain refills.
  • Worked closely with insurance companies facility outpatient and home services.
  • Assist patients with ambulation, crutch training, apply medical equipment, braces and splints as needed. Removed staples, splints and sutures.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Phlebotomist and EKG Technician , 02/2014 to 04/2015
Schweiger DermatologyKing Of Prussia, PA,
  • Obtained blood samples for medical testing and transfusion through venipuncture, capillary puncture and bleeding time.
  • Prioritized and coordinated blood collections based on stat, schedule or outpatient needs, to ensure timely transport of all specimens to the main laboratory
  • Administered continuous and 12-lead electrocardiogram monitoring, while recording and scanning to EHR.
  • Conducted qualitative analysis of records to verify accuracy, internal consistency and correlation of recorded data.
  • Maintained medical supplies and equipment needed to provide patient care, cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
Education and Training
High School Diploma: , Expected in 05/2010 to Forestville Military Academy - District Heights, MD,
Certification: Medical Assisting, Expected in 2011 to Fortis College - New Carrollton ,
: , Expected in to Trinity Washington University - Washington, DC
  • Certified Medical Assistant (CMA)
  • Phlebotomy Technician (PT)

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Resume Overview

School Attended

  • Forestville Military Academy
  • Fortis College
  • Trinity Washington University

Job Titles Held:

  • Medical Assistant
  • Lead Medical Assistant
  • Phlebotomist and EKG Technician


  • High School Diploma
  • Certification
  • Some College (No Degree)

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