Knowledgeable Certified Medical Assistant with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Have 10+ years in phlebotomy skills and 1 year limited radiology certification
Skills
Advanced anatomy knowledge
IDX appointment scheduling
Valid [State] driver's license
IV discontinuation
STD counseling
Communicating with patient families
Diagnostic procedures
Restocking lab supplies
General housekeeping ability
First aid
EKG set up and monitoring
Medical billing
Foley catheters
Inventory and supply management
Medical terminology knowledge
Calm and level-headed under duress
Reliable transportation
Team management and supervision
Preparing specimens and samples
Patient skin and nail care
Specimens collection and processing
Proper sterilization techniques
Patient-handling equipment
Quick problem solver
Cardiac anatomy and physiology awareness
Sterile technique
Able to lift [Number] pounds
Analytical decision-making skills
Lab equipment calibration
Stocking supplies
Professional bedside manner
Medical terminology in English
Patient scheduling
Respiratory equipment training
Understands mobility assistance needs
Documentation procedures expert
Electrocardiography (EKG)
Patient feeding
Certified in Basic Life Support (BLS)
Medical terminology
Phlebotomy
Wound care and irrigation
Data entry
Using a scale
Advanced radiology knowledge
HIPAA compliance
Venipuncture and phlebotomy
Understands medical procedures
Vital sign monitors
Experience
08/2022 to Current
Medical AssistantClearway Pain Solutions Institute – Andalusia, AL,
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
07/2015 to Current
Lab AssistantAdventhealth – Fort Devens, MA,
Sanitized workstations and instruments to avoid cross-contamination.
Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
Organized lab test solutions, compounds and reagents.
Recorded and reported test results accurately according to established procedures.
Maintained inventory and equipment and placed orders for laboratory supplies.
Handled administrative tasks for laboratory staff and overall operations.
Completed equipment maintenance and calibration tasks according to standards.
Produced and submitted laboratory documents and reports per compliance requirements.
Demonstrated testing procedures and equipment to new laboratory personnel.
Expertly procured and processed specimens for laboratory staff.
Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
Participated in team collaboration initiatives to plan for company's future growth.
Enhanced senior staff productivity by managing various support-related tasks.
Referred quality control data to Clinical Laboratory Scientist Coordinator.
Oriented new technicians to proper operation and function of automated interpretation machine.
Designed assays, scheduled and coordinated laboratory work and executed research tasks.
Completed required SMP, SOP and BHR documentation in accordance with set guidelines.
Maintained and updated database of relevant scientific articles, journals and manuscripts.
Collected, labeled and stored lab samples according to laboratory specifications.
Prepared lab for daily operations by stocking materials and equipment.
Used time management and adaptability skills to prioritize and run multiple tests.
Disposed of laboratory materials and samples using well established guidelines and instructions.
Prepared specimens and forms for transport to outside laboratories.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Performed daily housekeeping tasks driving efficient laboratory operations.
Collected and organized data to perform data analysis and prepare technical reports.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
Created test and validation setups for component, subsystem and machine levels.
Collected clinical and forensic data, contributing to high-quality knowledge database.
Researched and developed recommendations to resolve process, department and related customer issues.
05/2014 to 07/2022
Medical AssistantClearway Pain Solutions Institute – Bel Air, MD,
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
05/2013 to 05/2014
Medical AssistantClearway Pain Solutions Institute – Crestview, FL,
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education and Training
Expected in to to
Associate of Arts: ADN Nursing Mississippi Delt Community College - Moorhead, MS, GPA:
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