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medical assistant resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Knowledgeable Certified Medical Assistant with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Proper Sterilization Techniques
  • Inventory and Supply Management
  • Venipuncture and Phlebotomy
  • Understands Medical Procedures
  • Professional Bedside Manner
  • Coordinating Drug Refills
  • Procedure Assistance
  • Treatment Room Preparation
  • Appointment Scheduling
  • Multi-line Telephone System Operation
  • Cleaning and Organizing
  • Routine Laboratory Testing
  • Operating EKG Equipment
  • Examination Preparation
  • Multitasking and Prioritization
  • Pharmacy Relations
Experience
01/2018 to Current Medical Assistant Willis-Knighton Health System | Shreveport, LA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification for medication pre authorizations.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
10/2016 to 07/2017 Phlebotomist Technician Marshfield Clinic | Bloomer, WI,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Identified patients using proper procedures prior to specimen collection.
  • Transported specimens following established protocol for temperature and light.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Processed client payments and collected appropriate billing information.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
02/2006 to 12/2014 Medical Assistant Technician Stcharles | Salt Lake City, UT,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Documented notes during patient visits.
06/2009 to 09/2010 Medical Assistant Willis-Knighton Health System | Shreveport, LA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Cleaned and maintained medical equipment following procedures and standards.
Education and Training
Expected in 05/2014 to to Certificate | Phlebotomy Laredo Community College, Laredo, TX GPA:
Expected in 05/2006 to to Certificate | Medical Assisting Laredo Community College, Laredo, TX GPA:
Expected in 05/2004 to to High School Diploma | United South High School, Laredo, TX GPA:

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Resume Overview

School Attended

  • Laredo Community College
  • Laredo Community College
  • United South High School

Job Titles Held:

  • Medical Assistant
  • Phlebotomist Technician
  • Medical Assistant Technician
  • Medical Assistant

Degrees

  • Certificate
  • Certificate
  • High School Diploma

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