medical assistant resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Personable Medical Assistant bringing 19 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

  • Multitasking and Prioritization
  • Multi-line Telephone System Operation
  • Updating Medical Records
  • Procedure Assistance
  • Operating EKG Equipment
  • Check-In and Check-Out Procedures
  • Treatment Room Preparation
  • Routine Laboratory Testing
  • Appointment Scheduling
  • Clear Communication
  • Patient Chart Tracking
  • Data Entry
  • Medical Coding
  • Vitals Collection and Documentation
  • Venipuncture Expertise
  • Arranged discharges and patient transportations.
  • Charted vital signs and added telemetry strips to
  • Charts.
  • Obtained and organized medical records for office
  • Visits and scheduled labs.
  • Documented updates to patient information in
  • Medical charts while maintaining HIPAA compliance
  • Prepared admissions charts and scanned records.
  • Placed new supply orders, managed inventory and
  • Restocked clerical spaces.
  • Carried out front office duties utilizing data entry skills
  • Organized and maintained patient chart filing system
  • Assisted with routine checks and diagnostic testing by
  • Collecting and processing specimens.
  • Promoted office efficiency, coordinating charts,
  • Completing insurance forms
  • Documented vital signs and health history for patients
  • Gathered forms and copied insurance cards
  • Collect patient information for billing and insurance filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Prepared initial patient charts for admission.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Completing Insurance Forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • HIPAA Compliance
  • Medical Billing
  • Venipuncture and Phlebotomy
  • Medication Administration
  • Blood and Tissue Collection
  • Examination Preparation
Medical Assistant, 01/2017 to 12/2019
Harrison County HospitalCorydon, IN,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Prepared initial patient charts for admission
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Obtained all prescribed laboratory testing
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
  • Completed clinical procedures and gathered patient data for interpretation by physician.
Unit Clerk, 05/2016 to 01/2017
Good Shepherd HospiceBellmore, NY,
  • Answered unit calls and took messages for healthcare staff to maximize team productivity
  • Delivered clerical support by handling range of routine and special requirements
  • Answered multi-line telephone system, provided information and directed calls.
  • Prepared charts for outpatient and inpatient services.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Organized ordered medical tests, sample collection and patient transportation.
Unit Secretary, 02/2008 to 08/2015
Glenbrook HealthCarlsbad, CA,
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Monitored unit supply levels and notified management of ordering needs.
  • Retrieved physicians' paperwork, including lab test requests.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Facilitated timely execution of lab tests and medication refills.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Obtained prompt payments for open bills by interacting with appropriate parties.
  • Verified insurance eligibility for patients by calling appropriate parties.
  • Coded invoices properly based upon patient services and medical records.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Investigated and resolved issues to maintain billing accuracy.
  • Input payment history and other financial data to keep customer accounts up-to-date in system.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Posted surgical charges for providers across facilities.
Education and Training
Diploma: Medical Assistant, Expected in 2002 to Bryman College - New Orleans, LA
High School Diploma: , Expected in 1998 to Thibodaux High School - Thibodaux, LA

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Resume Overview

School Attended

  • Bryman College
  • Thibodaux High School

Job Titles Held:

  • Medical Assistant
  • Unit Clerk
  • Unit Secretary


  • Diploma
  • High School Diploma

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