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medical assistant resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and empathetic Medical Assistant/EMT offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. I am a flexible hard worker, with 18 years of experience in the medical field, and eager to contribute to your teams success.

Skills
  • Inventory and supply management
  • Documentation procedures expert
  • Venipuncture and phlebotomy
  • Grooming and bathing assistance
  • Wound care and irrigation
  • Charting expertise
  • Professional bedside manner
  • HIPAA compliance
  • Understands medical procedures
  • Proper sterilization techniques
  • Medical billing
  • Team management and supervision
  • Clinical applications
  • Preparing specimens and samples
  • Medical terminology
  • IV discontinuation
  • Customer Service
  • Quick problem solver
  • Specimens collection and processing
  • Electrocardiography (EKG)
  • Medical terminology knowledge
  • Diagnostic procedures
Experience
Medical Assistant, 06/2017 - Current
Cancer Care Northwest Spokane, WA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
Medical Assistant, 05/2016 - 06/2017
Cancer Care Northwest Coeur D Alene, ID,

*Maintained accurate records of patient care, condition, progress, and concerns

*Monitored vital signs

*Changed sterile dressings

*Maintained a clean, healthy and safe environment

*Performed clerical duties, while fulfilling all clinical duties, such as word processing, data entry, answering phones and filing

*Assisted during all clinical examinations and procedures

*Ordered Xrays, MRIs, CT scans and standard laboratory testing when appropriate

*Entered orders into the SRS and EMR system efficiently and without errors

*Diligently filed and followed up on third party claims

*Treated all patients, their families, visitors, peers, staff and providers in a pleasant, professional, and courteous manner

*Called in all prescription medications to pharmacies

*Assisted all Orthopedic surgeons when needed

Patient Representative, 11/2014 - 05/2016
Fairview Health Services Lakeville, MN,

*Same description as above

Medical Assistant, 05/2007 - 01/2010
Cancer Care Northwest Spokane, WA,
  • Tracked referral request progress and resolved issues to maintain smooth processing.
  • Assisted patients by answering questions and providing information regarding referrals.
  • Entered confidential patient information and updated electronic records in database.
  • Managed and obtained insurance authorizations for patient referrals from physicians.
  • Gathered and verified insurance requirements to meet payer requirements.
  • Obtained PA for services such as diagnostic imaging.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Kept office spaces well-stocked with administrative and medical supplies.
  • Updated patient financial information to promote accurate record keeping.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Cleaned and sterilized lab area, tools and equipment.
  • Followed laboratory guidelines for handling biological specimens.
  • Maintained clean and fully operational laboratory equipment.
  • Performed EKGs, chemistry analysis, urinalysis and hematology for multiple patients daily.
  • Oversaw operations for all epidural procedures, lumbar facets, started IV's, and trained nurses on point of care testing procedures.
  • Created and provided marketing material to meet business needs.
  • Implemented strategies to develop and expand existing customer base.
Education and Training
Technical College: EMT- Intermediate, Expected in 08/2003
-
Rescue Training, Inc - Savannah, GA,
GPA:
Status -
: Core Curriculum, Medical Terminology, Expected in
-
Armstrong Atlantic State University - Savannah, GA,
GPA:
Status -
High School Diploma: , Expected in 05/2002
-
Richmond Hill High School - Richmond Hill, GA
GPA:
Status -

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Resume Overview

School Attended

  • Rescue Training, Inc
  • Armstrong Atlantic State University
  • Richmond Hill High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Patient Representative
  • Medical Assistant

Degrees

  • Technical College
  • Some College (No Degree)
  • High School Diploma

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