medical assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Medical Office Assistant with over 10 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.

  • Medical office administration
  • Indirect Patient Care
  • Assisting with physical exams
  • Medical Records Management
  • Completing Insurance Forms
  • Patient Scheduling
  • Account management
  • Insurance claims
  • Prioritizing stat orders
  • Compassionate
  • EMR / EHR
  • Electronic health records
  • Payment collection
Work History
Medical Assistant , 04/2013 - Current
Canyon Ranch Woodside, CA,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Oriented and trained new staff on proper procedures and policies.
  • Ordered and prepared reagents and supplies.
  • Taught patients about medications, procedures and care plan instructions.
  • Scheduled and accompanied clients to medical appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Escorted patients to examination rooms.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Obtained accurate medical histories from patients, highlighting critical information.
Teacher's Assistant, 02/2008 - 04/2013
Southwest Key Programs Hinesville, GA,
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Implemented exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw groups of up to Five students at school and off-site locations, maintaining optimal safety and security.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Helped teachers recognize learning issues students faced and recommended solutions.
  • Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
  • Worked with lead teacher to monitor class schedule and take attendance.
Bar Manager, 03/2000 - 09/2008
Pyramid Hotel Group Woodcliff Lake, NJ,
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Poured and prepared mixed drinks for over one hundred customers daily and created new libations drawing in clientele.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Checked ID cards and verified bar guests were of legal age.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Determined business needs by acquiring client feedback for process improvements.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Merged productivity initiatives while complying with restaurant policies and procedures.
Elderly Caregiver, 05/1995 - 12/1999
Trinity Health Corporation Cicero, NY,
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Documented vitals, behaviors and medications in client medical records.
  • Administered medication as directed by physician.
  • Maintained clean, safe and well-organized patient environment.
  • Consulted with doctors to assess cases and enhance care.
High School Diploma: , Expected in 06/1988
Williamsfield District 210 - Williamsfield, IL,
Status -
No Degree: Medical Assisting, Expected in
College of Lake County - Grayslake, IL
Status -
No Degree: Medical Assisting, Expected in
Carl Sandburg College - Galesburg, IL
Status -
Certificate : Medical Assisting, Expected in 2015
U.S Career Institute - Fort Collins, CO,
Status -

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Resume Overview

School Attended

  • Williamsfield District 210
  • College of Lake County
  • Carl Sandburg College
  • U.S Career Institute

Job Titles Held:

  • Medical Assistant
  • Teacher's Assistant
  • Bar Manager
  • Elderly Caregiver


  • High School Diploma
  • No Degree
  • No Degree
  • Certificate

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