medical assistant resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Insurance claims
Medical office administration
EMR / EHR
Simple Dressings
Monitoring Patient Progress
Inventory and Supply Management
Infection Control and Aseptic Procedures
Companionship and Emotional Support
Electronic health records
Using a centrifuge
Ambulating and repositioning patients
CPR
Phlebotomy
Bilingual - English and Spanish
Education
Modesto Junior CollageModesto, CA, Expected in ā āAbout 60 units:General Education - GPA:
, Expected in ā āAHA Healthcare Provider CPR Certification.
BLS - Basic Life Support.
Steps To take training.: - GPA:
Andon College Modesto, CA, Expected in ā ā:Medical Assisting - GPA:
PattersonPatterson, CAExpected in 1994 ā āHigh School Diploma:General Education - GPA:
Work History
Canyon Ranch - Medical Assistant Tucson, AZ, 12/2018 - Current
With strong clinical and people skills.
Responsible Medical Assisting with excellent communication skills demonstrated by 16 years of experience in healthcare.
Created treatment or service plan meeting each client's individualized needs.
Coordinated discharge of clients with outside healthcare resources and formulated individualized service plans with both long-term and short-term goals.
Supervised overall client services and acted as liaison between clients, caregivers and service providers.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Collected and documented patient medical information such as blood pressure and weight.
Obtained all prescribed laboratory testing.
Verified appropriate lab couriers picked up collected lab specimens.
Sanitized, restocked and organized exam rooms and medical equipment.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Compiled necessary documents for surgical billing packages.
Taught patients about medications, procedures and care plan instructions.
Followed physician orders to correctly administer therapeutic phlebotomy.
Centrifuged blood samples as outlined in clinical protocols.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Tracked collected specimens by initialing, dating and noting times of collection.
Hyatt Hotels Corp. - Front and Back Office Medical Assistant West Hollywood, CA, 04/2016 - 11/2018
Posted payments and charges to patient accounts and participated in billing processes.
Assessed calls and inquiries to prioritize services based on medical emergencies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
Comforted patients by anticipating patients' anxieties, answering patientsā questions and maintaining reception area.
Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
Helped customers complete purchases, locate items and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Golden Valley Health Centers - Perinatal Case Worker City, STATE, 02/2000 - 12/2016
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Supported patients with customized patient teaching tools.
Assisted physicians in focus studies on subject of prenatal care.
Delegated staff nurse duties.
Participated in unit based Quality Assurance Program.
Ensured efficacy of treatments through monitoring of treatment regimens.
Coordinated with doctors and registered nurses to develop care plans for patients.
Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Organized, updated and maintained over 200 patient charts.
Performed pregnancy tests and sent specimens for laboratory testing.
Recorded patients' medical history, vital statistics and test results in medical records.
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Resume Overview
School Attended
Modesto Junior Collage
Andon College
Patterson
Job Titles Held:
Medical Assistant
Front and Back Office Medical Assistant
Perinatal Case Worker
Degrees
About 60 units
AHA Healthcare Provider CPR Certification.
BLS - Basic Life Support.
Steps To take training.