Medical Assistant Resume Example
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MEDICAL ASSISTANT
Objective
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly individual committed to reaching business goals.
Skills
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Experience
Solar Sales Representative | 06/2020 to Current
Momentum Solar - Cambridge , MA
Momentum Solar - Cambridge , MA
- Promoted, sold and secured new accounts.
- Responded to inquiries from potential customers via email and telephone.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Maintained schedules of appointments with prospective and established customers.
- Talked with customers about benefits of solar power in comparison with traditional power services.
- Conducted follow-up calls with warm leads to cement connections and pursue conversions.
Medical Assistant | 06/2016 to 06/2020
Canyon Ranch - Las Vegas , NV
Canyon Ranch - Las Vegas , NV
- Vitals and rooming patients ICD 9- ICD-IO knowledge Conduct patient interview Patient education Medication administration.
- Dosage calculation.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Organized charts, documents and supplies to maintain team efficiency.
- Educated patients about medications, procedures and physician's instructions.
- Identified operational improvements to drive efficiency and quality of care.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Collections Representative | 01/2015 to 01/2018
Datrose - Archbald , PA
Datrose - Archbald , PA
- Advised debtors on payment options and set up payment plans.
- Used effective questioning techniques to clarify why debtors were delinquent.
- Handled irate customers smoothly to achieve performance targets.
- Handled contracts and payments on accounts.
- Reasoned with customers and attempted to negotiate full balance payments.
- Utilized skip tracing resources such as background checks and loan documents.
- Partnered with cash application team and credit manager on timely and accurate posting of remittances.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Receptionist | 10/2014 to 10/2016
Garg Golden - Henderson , NV
Garg Golden - Henderson , NV
- Helped individuals by managing appointments at a family practice office, collecting co-payments, verifying insurance eligibility, and collection of demographic information.
- Worked in family practice where I had the chance to help providers, clinical staff, as well as help patient with their medical needs.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Sorted incoming mail and directed to correct personnel each day.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
Customer Service Representative | 06/2014 to 10/2014
Repay Holdings Corporation - Mesa , AZ
Repay Holdings Corporation - Mesa , AZ
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Documented conversations with customers to track requests, problems and solutions.
- Worked with managers to develop service improvement initiatives.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Technical Support Representative | 06/2013 to 06/2014
Ecolab Inc. - Novi , MI
Ecolab Inc. - Novi , MI
- Maintained calm, professional demeanor when faced with high demand, high volume workloads.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Built and maintained successful relationships with service providers, vendors, dealers and consumers.
- Provided local and remote Tier 1 IT support for hardware and software to company personnel.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Developed training materials, conducted webinars and authored wikis for user training and support use.
- Supported customers with online billing, access and account issues.
- Increased overall company performance through IT uptime and by implementing cost reductions.
Education and Training
Cyprus High School
High School Diploma
05/2013
Salt Lake Community College - City, State
Some College (No Degree)
Ameritech College of Healthcare - City
Associate of Science
Medical Assisting, 05/2018
Davis Applied Technology College - City, State
Associate of Science
Radiologic Technology, 01/2020
Languages
Bilingual; English/Spanish
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Resume Overview
School Attended
- Cyprus High School
- Salt Lake Community College
- Ameritech College of Healthcare
- Davis Applied Technology College
Job Titles Held:
- Solar Sales Representative
- Medical Assistant
- Collections Representative
- Receptionist
- Customer Service Representative
- Technical Support Representative
Degrees
- High School Diploma
Some College (No Degree)
Associate of Science
Associate of Science
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