medical assistant resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and Motivated to learn, grow and excel in health care.

  • Routine Laboratory Testing
  • Check-In and Check-Out Procedures
  • Procedure Assistance
  • Problem Anticipation and Resolution
  • Clear Communication
  • Multitasking and Prioritization
  • Patient Relations
  • Appointment Scheduling
  • Blood and Tissue Collection
  • Vitals Collection and Documentation
  • Sanitizing and Cleaning
  • Patient Chart Tracking
  • Willingness to Learn
  • Data Entry
Work History
02/2021 to Current Medical Assistant Canyon Ranch | Lenox, MA,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Prepared and administered medications to alleviate patient symptoms.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Monitored CILA test accuracy using quality controls.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Identified test discrepancies.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Made appointments in Epic.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Measured patient pulse oximetry.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Escorted patients to examination rooms.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted physicians in follow-through of care.
  • Operated cardiac imaging and monitoring equipment.
  • Tested and recorded blood glucose levels.
  • Gathered supplies needed for cardiac imaging procedures.
  • Taught patients about medications, procedures and care plan instructions.
  • Collected histories, vitals and current complaints via patient interviews.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to providers.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Offered age-appropriate patient care before, during and after exams.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
03/2015 to 01/2019 Home Care Aid Sunrise Senior Living | San Jose, CA,
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained clean, safe and well-organized patient environment.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Monitored and assisted residents through individual service plans.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Developed rapport to create safe and trusting environment for care.
  • Kept close eye on behavior and emotional responses of clients, consulting with Addus supervisors to address concerns and protect each person from any harm.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
11/2015 to 04/2016 Customer Service Representative Repay Holdings Corporation | Atlanta, GA,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Expected in 03/2020 to to Certification | Medical Assisting Midwest Technical Institute, Springfield, IL GPA:
Expected in 05/2009 to to High School Diploma | Normal Community West High School, Normal, IL, GPA:

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Resume Overview

School Attended

  • Midwest Technical Institute
  • Normal Community West High School

Job Titles Held:

  • Medical Assistant
  • Home Care Aid
  • Customer Service Representative


  • Certification
  • High School Diploma

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