medical assistant resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management with 2 years experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Flexible hard worker ready to learn and contribute to team success.
Skills
Venipuncture and phlebotomy
Grooming and bathing assistance
Inventory and supply management
Understands medical procedures
Experience
Medical Assistant, 08/2020 to Current Carenational – Langhorne, PA,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Home Health Aide, 05/2013 to 07/2020 Sutter Health – Los Gatos, CA,
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Improved patient outlook and daily living through compassionate care.
Assisted with client personal care needs to foster independence and well-being.
Tracked and reported clients' progress based on observations and conversations.
Managed patient transportation and appointment scheduling.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Assisted terminally ill patients with bathing, grooming and dressing.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Supervised medication administration, personal hygiene and other activities of daily living.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Medical Assistant Volunteer, 04/2018 to 08/2018 Rogers Group Inc – Monterey, TN,
Instructed patients and families on care strategies and detailed treatment options.
Gathered and documented vital signs such as temperature, pulse and respiration.
Performed preliminary physical tests to accurately record results in patient history summary.
Scheduled appointments for patients via phone and in person.
Educated patients about medications, procedures and physician's instructions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Customer Service Representative, 02/2005 to 08/2009 Magnolia Bakery – City, STATE,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Answered customer quests, provided store information and escorted to desired store areas.
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