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Medical Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements, while being purposeful and compassionate.

Skills
  • Critical Thinking
  • Problem Anticipation and Resolution
  • Clear Communication (written, verbal), interpersonal
  • Procedure Assistance
  • administrative skills
  • Organization and Time management
  • Customer service
  • Computer proficiency
  • Multitasking abilities
  • Good telephone etiquette
  • Flexible & Adaptable
  • Medical and hospital experience
  • Self-motivated professional
  • Teamwork
  • First Aid/CPR
  • Clerical
Experience
Medical Assistant , 02/2021 to Current
Colorado Springs UtilitiesColorado Springs, CO,
  • Performs necessary administrative duties that assure all information is current and updated.
  • Includes maintenance and monitoring of electronic health record in basket Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
  • Greets and communicates with patients and significant others in a manner consistent with caring and respect.
  • Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
  • Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency.
  • Engages in process and quality improvement activities.
  • Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assist with office procedures, insuring proper surgical set up and sterile processing of equipment/ instruments.
Medical Assistant/Team Leader, Referral Coordinato, 06/2012 to 02/2021
Data RobotLos Angeles, CA,

· Prepare charts for visits, file patient information, and assist with medical records duties, obtaining vitals and assisting with any office medical procedure.

· Documenting in EMR system and training update on EMR system.

· Process outbound referrals to specialist; including insurance verification/authorization, including lab and radiology services.

· Provides training, supervision and direction to medical assistants, practice staff and volunteers as needed.

· Mentored and guided employees to foster proper completion of assigned duties.

· Cross-trained and provided back up for customer service managers.

· Initiated timely response to emails, voicemails and written correspondence.

· Facilitated training for associates through daily coaching and regular performance appraisals.

· Linked families to relevant community support to meet non-medical needs.

· Coordinated with medical staff and patients to find cost-effective options for services.

· Care Management for BCBS Patients

· Assisted with routine checks and diagnostic testing by collecting and processing specimens.

· Performed clerical duties, such as word processing, data entry, answering phones and filing.

· Verified appropriate lab couriers picked up collected lab specimens.

· Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Office Manager , 01/2012 to 05/2012
Gpm InvestmentsOwosso, MI,
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
Sales Associate Team Leader, 05/2008 to 10/2009
WalmartCity, STATE,
  • Ensure sales are flawlessly executed on time and against client’s growth initiatives.
  • Meet and exceed sales goals by increasing in-store visibility of client products and promotions.
  • Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics.
  • Take direction regarding tagging, rotating, and placing POS materials for products on shelf.
  • Manage time and prioritize for store call coverage carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education and Training
Diploma/Certification : Medical Assisting, Expected in 09/2009
Apollo College - Phoenix ,
GPA:
Associate of Arts: Arts/Science , Expected in 05/2014
Grand Rapids Community College - Grand Rapids, MI ,
GPA:

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80Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Apollo College
  • Grand Rapids Community College
Job Titles Held:
  • Medical Assistant
  • Medical Assistant/Team Leader, Referral Coordinato
  • Office Manager
  • Sales Associate Team Leader
Degrees
  • Diploma/Certification
  • Associate of Arts