Medical Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements, while being purposeful and compassionate.

  • Critical Thinking
  • Problem Anticipation and Resolution
  • Clear Communication (written, verbal), interpersonal
  • Procedure Assistance
  • administrative skills
  • Organization and Time management
  • Customer service
  • Computer proficiency
  • Multitasking abilities
  • Good telephone etiquette
  • Flexible & Adaptable
  • Medical and hospital experience
  • Self-motivated professional
  • Teamwork
  • First Aid/CPR
  • Clerical
Medical Assistant , 02/2021 to Current
Colorado Springs UtilitiesColorado Springs, CO,
  • Performs necessary administrative duties that assure all information is current and updated.
  • Includes maintenance and monitoring of electronic health record in basket Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
  • Greets and communicates with patients and significant others in a manner consistent with caring and respect.
  • Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
  • Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency.
  • Engages in process and quality improvement activities.
  • Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assist with office procedures, insuring proper surgical set up and sterile processing of equipment/ instruments.
Medical Assistant/Team Leader, Referral Coordinato, 06/2012 to 02/2021
Data RobotLos Angeles, CA,

· Prepare charts for visits, file patient information, and assist with medical records duties, obtaining vitals and assisting with any office medical procedure.

· Documenting in EMR system and training update on EMR system.

· Process outbound referrals to specialist; including insurance verification/authorization, including lab and radiology services.

· Provides training, supervision and direction to medical assistants, practice staff and volunteers as needed.

· Mentored and guided employees to foster proper completion of assigned duties.

· Cross-trained and provided back up for customer service managers.

· Initiated timely response to emails, voicemails and written correspondence.

· Facilitated training for associates through daily coaching and regular performance appraisals.

· Linked families to relevant community support to meet non-medical needs.

· Coordinated with medical staff and patients to find cost-effective options for services.

· Care Management for BCBS Patients

· Assisted with routine checks and diagnostic testing by collecting and processing specimens.

· Performed clerical duties, such as word processing, data entry, answering phones and filing.

· Verified appropriate lab couriers picked up collected lab specimens.

· Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Office Manager , 01/2012 to 05/2012
Gpm InvestmentsOwosso, MI,
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
Sales Associate Team Leader, 05/2008 to 10/2009
WalmartCity, STATE,
  • Ensure sales are flawlessly executed on time and against client’s growth initiatives.
  • Meet and exceed sales goals by increasing in-store visibility of client products and promotions.
  • Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics.
  • Take direction regarding tagging, rotating, and placing POS materials for products on shelf.
  • Manage time and prioritize for store call coverage carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education and Training
Diploma/Certification : Medical Assisting, Expected in 09/2009
Apollo College - Phoenix ,
Associate of Arts: Arts/Science , Expected in 05/2014
Grand Rapids Community College - Grand Rapids, MI ,

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Apollo College
  • Grand Rapids Community College
Job Titles Held:
  • Medical Assistant
  • Medical Assistant/Team Leader, Referral Coordinato
  • Office Manager
  • Sales Associate Team Leader
  • Diploma/Certification
  • Associate of Arts