Detail-oriented and knowledgeable. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any occupation.
Skills
EHR
Simple Dressings
Infection Control and Aseptic Procedures
Efficient and reliable team player
Emergency procedures understanding
Compassionate
Assisting with physical exams
Adaptable
CPR
Direct Patient Care
Medical office administration
Monitoring Patient Progress
Companionship and Emotional Support
Patient oral care
Tube feedings and medications familiarity
Patient Assessments
Autoclaving glassware
Suctioning
Compassionate caregiver
Trustworthy companion
Work History
Medical Assistant, 10/2019 - Current Community Medical Ctr – Missoula, MT,
Completed clinical procedures and gathered patient data for interpretation by physician.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Sanitized, restocked and organized exam rooms and medical equipment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained client medical history, including medication information, symptoms and allergies.
Implemented care and efficiency improvements to support and enhance office operations.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Maintained detailed records of test results by entering data and patient information into computer.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Measured patient pulse oximetry.
Collected and documented patient medical information such as blood pressure and weight.
Collected all pertinent data and calculations to aid physician in interpreting results.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Identified test discrepancies.
Measured patient spirometry.
Attended required training, education and meetings.
Welcomed patients and inquired about wellbeing since last treatment.
Report significant information and changes in patient condition to nurse supervisor.
Obtained pre- and post-treatment vital signs and weight.
Offered age-appropriate patient care before, during and after exams.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained accurate medical histories from patients, highlighting critical information.
Escorted patients to examination rooms.
Documented vital signs and health history for 35 patients every day.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to providers.
Sales Associate, 03/2019 - 10/2020 Cycle Gear Inc. – Culver City, CA,
Balanced and organized cash register by handling cash, counting change and storing coupons.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Supported efficient and timely replenishment of sales floor merchandise.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Prioritized helping customers over completing other routine tasks in store.
Educated customers on promotions to enhance sales.
Assisted customers with prompt and polite support in-person and via telephone.
Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Answered customer questions regarding merchandise and pricing.
Answered product questions with up-to-date knowledge of sales and store promotions.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Trained in loss prevention, visual merchandising and general sales skills.
Kept front office and back areas areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Actively engaged customers to provide general assistance and information on store merchandise.
Issued receipts and processed refunds, credits, or exchanges.
Answered questions about store policies and concerns to support positive customer experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Demonstrated items to customers and created customer awareness, interest and sales.
Prepared and submitted end-of-shift reports using WorldShip and the POS.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Generated brand awareness and positive product impressions to increase sales.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Created inviting environment for customers by maintaining store organization and cleanliness.
Greeted customers entering store and promoted sales or special programs.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Greeted customers, helped locate merchandise and suggested suitable options.
Maintained clean sales floor and straightened and faced merchandise.
Increased customer satisfaction.
Skilled using cash register including processing sales discounts and refunds.
Assisted customers by answering questions and fulfilling requests.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Worked closely with owner and co-worker to solve problems and handle customer concerns.
Organized showroom accessories and restocked shelves .
Energized and motivated in performing sales floor activities including merchandising and selling.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Medical Technician, 01/2018 - 06/2020 Wexford Health Sources Inc – Charleston, WV,
Created reports of technological findings by collecting, analyzing and summarizing information.
Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
Maintained patient confidence and protected hospital by keeping information confidential.
Followed appropriate disinfecting procedures to sterilize medical equipment.
Completed urinalysis tests.
Communicated with patients and families to obtain patient medical histories and vital information, along side nurses.
Dental Assistant, 04/2018 - 06/2019 Osf Healthcare – Brimfield, IL,
Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Prepared patient X-rays and images for review by dentist.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, extractions and root canals.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Helped dentist or hygienist complete routine and advanced procedures by preparing patients and instruments for expected needs.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, mixing alginate, casts and impressions.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Assisted dentist in management of medical or dental emergencies by sitting along side procedure.
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Assisted dentist with extractions, fillings, and root canals procedures.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Booked appointments for patients using Dentrix
Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
Sterilized rooms and prepped equipment and instruments for 20 procedures daily.
Staged tray for procedures by arranging dental instruments and equipment.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Used Dentrix to document and maintain patient information and health background.
Managed office schedules and calendars to coordinate administrative planning and execution.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Documented patients' dental health information, medical history and vital signs.
Education
GED: , Expected in - National Park College - Hot Springs, AR GPA:
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