Personable Medical Assistant bringing 2 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Grooming and Bathing Assistance
Documentation Procedures Expert
Proper Sterilization Techniques
HIPAA Compliance
Patient Skin and Nail Care
Understands Medical Procedures
Professional Bedside Manner
Wound Care and Irrigation
Venipuncture and Phlebotomy
Inventory and Supply Management
Charting Expertise
Multitasking and Prioritization
Pharmacy Relations
Routine Laboratory Testing
Diagnostic Testing
Check-In and Check-Out Procedures
Medication Administration
Critical Thinking
Treatment Room Preparation
Cleaning and Sanitizing
Procedure Assistance
Problem Anticipation and Resolution
Blood and Tissue Collection
Clinical and Operational Judgement
Social Perceptiveness
Wound Care
Updating Medical Records
Examination Preparation
Appointment Scheduling
Supply Management
Multi-line Telephone System Operation
Cleaning and Organizing
Time Management
Coordinating Drug Refills
Decision Making
Patient Relations
Clear Communication
Experience
08/2021 to Current
Medical AssistantFaith Regional Health Services – Columbus, NE,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Measured vital signs and took medical histories to prepare patients for examination.
Incorporated outside records into charts and EHR.
Responded to patient callbacks and phone-in prescription refill requests.
Labeled and completed lab requisitions using ICD and CPT coding.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
08/2008 to Current
BartenderLettuce Entertain You Enterprises – Austin, TX,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Trained new bartenders on drink preparation and upselling techniques.
Checked identification of guests to verify age requirements for alcohol purchase.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
05/2012 to 01/2013
Direct Support ProfessionalFamilylinks – Penn Trafford, PA,
Maintained clean and well-organized environment for client happiness and safety.
Transported clients to doctor's appointments and errands.
Enhanced patient wellbeing by supporting participation in recreational activities.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client's well-being, safety and comfort under physician direction.
Documented current patient information to update vital signs, behaviors and eating habits.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Assisted with planning and coordination of activities and outings based on individual needs.
Assisted individuals in learning and developing new skills.
Reported changes in client condition to administrators, facilitating nursing intervention.
Accompanied or transported clients to appointments, errands and social activities.
Used approved crisis intervention techniques in emergency situations.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Documented client progress in charts and logbooks.
Improved patient outlook and daily living through compassionate care.
Served meals and assisted immobile or disabled individuals with eating.
Assisted client with personal hygiene, mobility and transportation.
Partnered with interdisciplinary teams to implement care plans.
Education and Training
Expected in to to
: Human Services Inver Hills Community College - Inver Grove Heights, MN GPA:
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