LiveCareer-Resume

medical assistant resume example with 12 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Empathetic, effective and motivated Medical Assistant able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

Skills
  • Epic EHR Mentor
  • Human anatomy and physiology
  • Medical terminology
  • Certified in Basic Life Support (BLS)
  • Documentation procedures expert
  • HIPAA compliance
  • Understands medical procedures
  • Inventory and supply management
  • Venipuncture and phlebotomy
  • Diagnostic procedures
  • Calm and level-headed under duress
  • Vital sign monitors
  • Clinical applications
  • Conflict resolution abilities
  • Preparing specimens and samples
  • Lab equipment setup
  • Analytical decision-making skills
  • First aid
  • Communicating with patient families
Education and Training
Carrington College California - Sacramento Stockton, CA, Expected in 09/2010 : Medical Assisting - GPA :
Ocean View High School Huntington Beach, CA Expected in 05/2003 High School Diploma : - GPA :
San Joaquin Delta College Stockton, CA Expected in : Health Education - GPA :

Medical Classes completed:

Medical Terminology

Multiple Psychology courses

Socialology

Human Development

Anatomy

Experience
Northwestern Medicine - Medical Assistant
Vernon Hills, IL, 04/2015 - Current
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Educated patients about medications, procedures and physician's instructions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Northwestern Medicine - Medical Assistant
Deerfield, IL, 01/2014 - 04/2015
  • Positioned patients for optimal comfort before procedures.
  • Sterilized medical instruments as needed.
  • Communicated with patients by phone and via written correspondence.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Northwestern Medicine - Medical Assistant
Joliet, IL, 03/2013 - 01/2014
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Batch-scanned and indexed patient charts.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Northwestern Medicine - Medical Assistant
Lisle, IL, 03/2011 - 02/2013
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
  • Batch-scanned and indexed patient charts.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Answered appointment calls.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Requested scripts from doctors and verified insurance and coding.

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Resume Overview

School Attended

  • Carrington College California - Sacramento
  • Ocean View High School
  • San Joaquin Delta College

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant
  • Medical Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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