Medical Assistant Resume Example Covenant Community Care

MEDICAL ASSISTANT

Professional Background

A pleasant, multi-skilled young person who can be a valuable asset to any Physician, and who is now looking to launch a career as a Certified Medical Assistant, highly dependable and supportive individual with the sound understanding of medical support and clerical tasks. Outstanding communication skills as well as great customer service capability. Enthusiastic to obtain a position as a medical assistant at your office. Licenses National Registered Certified Medical Assistant CPR Certification

Skill Highlights

Dedicated to providing excellent care to Familiar with medical terminology patients and to working with physicians Willing to cross trained for other clinic
Organized and professional, as well as duties presenting a friendly, caring, and positive
Knowledge of medical ethics and attitude confidentiality Customer focused and a team worker
Bilingual: English and Spanish
Highly organized Superb with Checking vitals and blood pressure
Communication skills
EKG's Experience in Working long-hours in high-stress environment
Patients' education and answering questions

Professional Experience

Medical Assistant
August 2015 to CurrentCovenant Community Care － Detroit , MI

•Prepare patients for examinations, record vital signs, and test results, administer medications and any prescribed treatments

•Record patients' histories and verify any necessary information

•Obtain blood pressures, take temperatures, and weight as required before and after treatments and examinations

•Perform general front desk duties including scheduling appointments, record keeping, filing, answering phones, managing and purchasing supplies, as well as maintaining infection control at all times

•Provide patients with information regarding their treatment and answer any questions

•Responsible for maintaining safety and sanitation of environment prior to patients' admissions and treatments

•Perform lab work and assist physicians as needed to treat patients with various medical conditions

Sales Lead Manager
October 2013 to CurrentBevmo Holdings Llc － San Leandro , CA

Led sales calls with team members to establish sales and customer retention goals.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Received and processed cash and credit payments for in-store purchases.
Exceeded targeted sales goals.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Demonstrated that customers come first by serving them with a sense of urgency.

Store Manager
January 2003 to July 2014Covenant Community Care － Royal Oak , MI

Exchanged returned merchandise for customers quickly and efficiently.
Confirmed that appropriate changes were made to resolve customers' problems.
Trained new employees on company customer service policies and service level standards.
Delivered excellent customer service by greeting and assisting each customer.
Opened a new store location and assisted in recruiting and training new staff.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed weekly schedules according to payroll policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Worked closely with the district manager to formulate and build the store brand.

Medical Assistant
January 2012 to October 2012Excela Health － Blairsville , PA

Office Checking vitals and blood pressure · Performing injections, phlebotomy, EKG's and basic lab tests · Describing prescriptions · Patients' education and answering questions · Take medical histories and recording of vital signs of patients · Prepare and manage medications, approve drug refills, telephone prescriptions to a pharmacy · Get patients ready for x-rays, take electrocardiograms, · Explain cure procedures to patients · Prepare patients for examinations, and support physicians for the duration of examinations · Educate patients about medications and special diets · Organize examining room instruments and equipment · Keep waiting and examining rooms tidy and clean.

Medical Secretary
January 2003 to July 2004Dr. Milton Rodrigo Bengoa MD － City , STATE

Performed secretarial duties, utilizing knowledge of medical terminology.
Health insurance billing and verifications.
Answered telephone and scheduled appointments.
Maintained patient records.
Greeted and directed visitors.
Responded to written and telephone request for appointments, and health insurance verification.
Prepared patient folders, and maintained records of newly admitted patients.
Files organization Collection and documentation of patient information.

Education and Training

Nursing A.S : Nursing, 2012Florida National University － City, StateGPA: GPA: 3.86 Deans List CertificateNursing GPA: 3.86 Deans List Certificate

Diploma : 2012Florida Vocational Institute

Diploma : 2008Technical Career Institute － City, State

High School Diploma : 2003City, StateHomestead Job Corp

Medical Homestead, FL 2 Contact Hours In Domestic Violence 2 Contact Hours In OSHA 2 Contact Hours In Medical Records 4 Contact Hours In AIDS-HIV 4 Contact Hours In Infection Control & Bio-Hazards Waste Disposal Universal Precaution

DiplomaCity, State

Medical Office Support Medical Receptionist

Skills

basic, billing, blood pressure, cash receipts, cash registers, closing, communication skills, credit, excellent customer service, customer service, documentation, EKG's, English, Infection Control, injections, insurance, inventory, medical terminology, money, Office, Prepare patients, payroll, phlebotomy, policies, presenting, Receptionist, reconciling, recording, recruiting, sales, secretarial, Spanish, telephone, vital signs, written, x-rays

Resume Overview

School Attended

Florida National University
Florida Vocational Institute
Technical Career Institute

Job Titles Held:

Medical Assistant
Sales Lead Manager
Store Manager
Medical Secretary

Degrees

Nursing A.S : Nursing , 2012
Diploma : 2012
Diploma : 2008
High School Diploma : 2003
Medical Homestead, FL 2 Contact Hours In Domestic Violence 2 Contact Hours In OSHA 2 Contact Hours In Medical Records 4 Contact Hours In AIDS-HIV 4 Contact Hours In Infection Control & Bio-Hazards Waste Disposal Universal Precaution
Diploma
Medical Office Support Medical Receptionist

Medical Assistant Resume Example

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