Empathetic, effective and motivated medical assistant and aspiring practice manager combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Hardworking and reliable employee with strong ability in communication, policy and procedures. Highly organized, proactive and punctual with team-oriented mentality.
Skills
HIPAA Compliance
Documentation Procedures Expert
Professional Bedside Manner
Inventory and Supply Management
Charting Expertise
Wound Care and Irrigation
Understands Medical Procedures
Proper Sterilization Techniques
Wound Care
Decision Making
Social Perceptiveness
Clear Communication
Cleaning and Sanitizing
Appointment Scheduling
Multitasking and Prioritization
Updating Medical Records
Experience
10/2022 to Current
Medical AssistantUniversity Of Chicago – Chicago, IL,
Organized charts, documents and supplies to maintain team productivity.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Responded to patient callbacks and phone-in prescription refill requests.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Scheduled appointments for patients via phone and in person.
Performed preliminary physical tests to accurately record results in patient history summary.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
10/2020 to 12/2022
CosmetologistThe Edgewater – Madison, WI,
Bleached, dyed or tinted hair using applicator or brush.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Maintained relationships with 150 long-term clients.
Evaluated client's hair and physical features to determine style and cut plans.
Designed cleaning schedules and organizational systems for treatment and sales areas.
Used curlers, rollers and curling irons to press and curl hair.
Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Applied water or setting, straightening or waving solutions to hair.
Scheduled client appointments.
Developed new styles and techniques.
Washed, colored, cut and styled hair for high volume of clients daily.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Trained or supervised other hairstylists, hairdressers and assistants.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Updated and maintained customer information records and beauty services provided.
01/2022 to 06/2022
Office Medical Surgical AssistantAtlantic Dermatology – City, STATE,
Actualized inventory management procedures to control medications and supplies as well as to rotate stock and remove expired medications.
Demonstrated appropriate techniques to assist surgeons with closure of incisions.
Developed effective strategies to streamline organizational performance, increase revenues and boost productivity.
Transported patients to holding area to prepare for operating procedures.
Communicated with patients after surgery to assess recovery and mitigate complications.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Incorporated outside records into charts and EHR.
Scheduled appointments for patients via phone and in person.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Performed preliminary physical tests to accurately record results in patient history summary.
Labeled and completed lab requisitions using ICD and CPT coding.
Responded to patient callbacks and phone-in prescription refill requests.
Measured vital signs and took medical histories to prepare patients for examination.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Educated patients about medications, procedures and physician's instructions.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Education and Training
Expected in 10/2021 to to
Cosmetology : Cosmetology Education Mitchell’s Academy Cosmetology School - Raleigh, NC, GPA:
Expected in 06/2020 to to
High School Diploma: South Columbus High School - Tabor City, NC GPA:
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