Medical Assistant Resume Example Tullahoma Pediatrics

MEDICAL ASSISTANT

Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Work History

Tullahoma Pediatrics . Tullahoma, TNMedical Receptionist | 07/2020 - 08/2020

Managed master calendar and scheduled appointments for 8 providers based on optimal patient loads and clinician availability.
Enhanced officeefficiency by handling 200+ callers per day.

Hendricks Regional Health. Danville, INMedical Assistant | 06/2010 - 05/2020

Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and allergies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Sanitized, restocked and organized exam rooms and medical equipment.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Implemented care and efficiency improvements to support and enhance office operations.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Maintained detailed records of test results by entering data and patient information into computer.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Oriented and trained new staff on proper procedures and policies.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collected and documented patient medical information such as blood pressure and weight.
Monitored test accuracy using quality controls.
Escorted patients to examination rooms.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Welcomed patients and inquired about wellbeing since last treatment.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Measured patient pulse oximetry.
Called and faxed pharmacies to submit prescriptions and refills.
Submitted prescriptions to pharmacy via phone, fax or web.
Offered age-appropriate patient care before, during and after exams.
Assisted physicians in follow-through of care.
Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
Tested and recorded blood glucose levels.

State Farm Insurance. Indianapolis, INStaff Agent | 05/2003 - 09/2009

Handled approximately outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Quoted and calculated premium rates for policies, using rate book, and calculator.
Established payment methods for clients to facilitate customer payments and issue receipts.
Built relationships with clients through active listening and talents to provide excellent service.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Responded to customer calls within hours to swiftly resolve issues and answer questions.

Merritt Hall Insurance. Indianapolis, INReceptionist | 02/1995 - 12/1998

Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Kept reception area clean and neat to give visitors positive first impression.
Routed incoming mail and messages to relevant personnel without delay.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Collected [Product or Service] payments from clients and updated account balances.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Skills

Completing insurance forms
Medical office administration
Diagnostic equipment expertise
Medical transcription
CPR
Direct Patient Care

Assisting with physical exams
Compassionate
Using a centrifuge
Phlebotomy
Medical Records Management
Patient Scheduling

Education

Plainfield High School05/1992High School Diploma

Kaplan College - IndianapolisIndianapolis, IN05/2010Medical Assisting

Certifications

First Aid/CPR Certified
Certified Medical Assistant

Resume Overview

Companies Worked For:

Tullahoma Pediatrics
Hendricks Regional Health
State Farm Insurance
Merritt Hall Insurance

School Attended

Plainfield High School
Kaplan College - Indianapolis

Job Titles Held:

Medical Receptionist
Medical Assistant
Staff Agent
Receptionist

Degrees

High School Diploma
Medical Assisting

Medical Assistant Resume Example

Resume Score: 80%

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