Bringing several strengths and experience to any medical office. Having over 18yrs of experience and have worked in several different specialty offices . Having Experiences are Pediatrics, Family Practice, OB/GYN and Orthopedics. Bringing training training in front office procedures and managing the offices VFC immunization and ordering for back office supplies. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Nextgen appointment scheduling system to manage over 150 patients weekly. Organized and accurate in managing patient flow. Systematic Customer Service skilled with scheduling, bookkeeping and medical records software. Friendly phone skills for outgoing and incoming calls. Reliable and responsible with organization to maintain physical files. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Nextgen and Athena appointment scheduling system to manage over 150-200 patients weekly. Organized and accurate in managing patient flwith talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management object [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
Skills
Invoice Preparation
Equipment Troubleshooting and Maintenance
Advising Patents
CPR Certified
Customer Service
Medical Terminology
Centrifugation
Specimen Processing
Ability To Adapt
Documentation Research
Data Entry
Customer Satisfaction
Scheduling
Written Documentation
Ability To Learn
Effective Communication
Patient-Centered Care
General Office
Patient Rights
Rules And Regulations
Referrals
Managed Care
Education
, Expected in – –a course of Biomedical Equipment Technology: - GPA:GPA: 4.0
, Expected in – –a course of Medical Assistant/Phlebotomy: - GPA:
Brown Mackie CollegeCincinnati, OhioExpected in 12/2013 – –Associate Degree: - GPA:GPA: 4.0, GPA: .0
Rush-Copley Medical Center - Medical Assistant/ Medical office front desk Yorkville, IL, 11/2015 - 08/2020
Provide customer support managing over 150 patients per week
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Schedule appointments and maintain and update appointment calendars.
Hear and resolve complaints from customers and public.
File and maintain records.
Receive payment and record receipts for services.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Keeping current record of staff members' whereabouts and availability.
Take orders for merchandise or materials and executer proper departments to be filled.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Schedule space or equipment for special programs and prepare lists of participants.
Enroll individuals to participate in programs and notify them of their acceptance.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Prepare and administer medications as directed b physician.
Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Schedule appointments for patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Contact medical facilities or departments to schedule patients for tests or admission.
Inventory and order medical, lab, or office supplies or equipment.
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Set up medical laboratory equipment.
Change dressings on wounds.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
Collected and documented patient medical information such as blood pressure and weight
Performed clerical duties, such as word processing, data entry, answering phones and filing
Tested and recorded blood glucose levels
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Completed clinical procedures and gathered patient data for interpretation by physician
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Sanitized, restocked and organized exam rooms and medical equipment
Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor
Rush-Copley Medical Center - Medical Assistant Naperville, IL, 10/2015 - 10/2015
Enjoying 20+yrs Excellent Patient Care
Participating on training teams for new employees and on committees to make and implement procedures for HIPPA Compliance
Managing VFC immunizations for office and ordering front and back office supply ordering.,
Examine patients to obtain information about their physical condition.
Interpret diagnostic test results for deviations from normal.
Administer or order diagnostic tests, such as x-ray, electrocardiogram, tests.
Obtain, compile, and record patient medical data, including health history, progress notes and results of physical examination.
Instruct and counsel patients about prescribed therapeutic regimens, normal growth and development, family planning, emotional problems of daily living, and health maintenance.
Perform therapeutic procedures, such as injections, immunizations, suturing and wound care, and infection management.
Order medical and laboratory supplies and equipment.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Answer questions about records or files.
Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
Gather materials to be filed from departments or employees.
Add new material to file records or create new records as necessary.
Record patients' medical history, vital statistics, or information such as test results indexing records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs ,weight, and height.
Prepare and administer medications as directed by physician.
Authorize drug refills and provide prescription information to pharmacies.
Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
Schedule appointments for patients.
Help physicians examine and treat patients, handing them instruments or materials performing such tasks as giving injections or removing sutures.
Contact medical facilities or departments to schedule patients for tests or admission.
Inventory and order medical, lab, or office supplies or equipment.
Set up medical laboratory equipment.
Change dressings on wounds.
Keep financial records or perform other bookkeeping duties, such as handling creditor collections or mailing monthly statements to patients.
Wellington Orthopedics - Medical Assistant City, STATE, 07/2006 - 06/2010
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, sanitizing rooms between patients.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Prepare and administer medications as directed by physician.
Authorize drug refills and provide prescription information to pharmacies.
Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Schedule appointments for patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Contact medical facilities or departments to schedule patients for tests or admission.
Set up medical laboratory equipment.
Change dressings on wounds.
Directed patients to exam rooms, fielded questions and prepared for physician examinations
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