LiveCareer-Resume

Massage Therapist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Advertisements
  • Benefits
  • Billing
  • Develop business
  • Business owner
  • Business plans
  • Clientele
  • Client
  • Clients
  • Customer satisfaction
  • Delivery
  • Documentation
  • Email
  • Features
  • HIPAA regulations
  • Inventory levels
  • Marketing strategies
  • Massage Therapy
  • Improve product
  • Profit
  • Recruitment
  • Safety codes
  • Selling
  • Sales
  • Scheduling
  • SOAP
  • Strategy
  • Swedish
  • Tender
  • Therapy
Education
Florida International University , Expected in Current
  • National Academy of Sports Medicine January 2020 - Present
  • Personal Training Certification
  • Nutritionist Certification
  • Weight Loss Specialization
  • : - GPA :
    Cortiva Institute Pinellas Park, FL Expected in October 2015 Bachelor's degree : Sports and Recreation Management - GPA :
  • Professional Massage Therapy License
  • 750-clock hour Professional Massage Therapy Program
  • 80-clock clinical hours
  • 40-clock hours in Myofascial Release Techniques
  • 60-clock hours in Neuromuscular Therapies
  • St. Petersburg College St. Petersburg, FL Expected in June 2014 Associates & Arts Degree :
  • Financial Accounting
  • Business Management
  • Marketing
  • - GPA :
    Work History
    - Massage Therapist
    , , 01/2015 - Current
    • Ethical and effective delivery of massage therapy.
    • Maintained and regulated all scheduling and billing responsibilities.
    • Knowledge of massage indications and contraindications.
    • Proficient in SOAP charting and documentation.
    • Adhere to all code of ethics, HIPAA regulations, and guidelines of practice.
    • Provide bodywork in array of different techniques and modalities including trigger and tender point therapy, deep tissue, myofascial release and Swedish relaxation.
    • Maintain professional relationship with all clientele, ensuring proper understanding of the benefits of massage therapy.
    • Managed recruitment and retainment of clientele.
    Genesis Health Group - Account Executive
    , , 01/2018 - 01/2019
    • Proactively pursue sale of continuing education courses to industry professionals throughout the United States, via telesales, online chat and email.
    • Determine client requirements and expectations in order to recommend specific products and solutions.
    • Proactively recommend items needed by customers to increase client satisfaction and improve transaction value.
    • Increase sales and average order size by means of cross selling, up selling, add-on sales and offering promotional sales items.
    • Educate clients about features and benefits of products to improve product related sales and improve customer satisfaction.
    • Generate new and repeat business by providing product and technical information in a timely manner.
    • Manage time effectively, meet personal goals and work effectively with other members of the team.
    • Accurately process client transactions such as orders and quotes.
    • Contact clients following sales to ensure ongoing customer satisfaction.
    Everstream - Inside Account Representative
    , , 01/2016 - 01/2018
    • Formulate account plans.
    • Manage pipeline, slippage, and growth of 24 personal accounts.
    • Note account slippage and create a proactive strategy to gain business.
    • Engage with partners for quotes/orders and ensure that team enters those quotes/orders successfully.
    • Effectively manage a sales pipeline to guarantee continual growth.
    • Make inbound and outbound sales calls to an established client base in order to quote prices and provide product information.
    • Build influential relationships with our vendor partner and reseller.
    • Help reseller navigate vendor programs to maximize the profit for both Tech Data and our partner.
    • Identify and develop business opportunities.
    • Create business plans to uncover new opportunities and increase Tech Data's sales and profits.
    • Represent Tech Data professionally in daily interface with internal and external business partner, customers, and supporting departments.
    • Meets attendance and punctuality standards.
    • Received Circle of Excellence award for top sales growth and performance.
    Amazon.Com, Inc. - Business Administrator/Customer Service
    , , 01/2019 -
    • Handled all day to day operations and communications.
    • Proactively assisted customers with questions and concerns regarding product selection, directly resulting in increased revenue growth.
    • Provided options and solutions for any and all customer issues ensuring 100% customer satisfaction.
    • Worked directly with business owner to develop marketing strategies, campaigns, and advertisements to increase overall revenue.
    • Maintained all stock and inventory levels.
    • Assisted with the fabrication and preparation of the finalized product.
    • Maintained daily organization and cleanliness adhering to all health and safety codes.
    Work History
    - Massage Therapist
    , 01/2015 - Current
    • Ethical and effective delivery of massage therapy.
    • Maintained and regulated all scheduling and billing responsibilities.
    • Knowledge of massage indications and contraindications.
    • Proficient in SOAP charting and documentation.
    • Adhere to all code of ethics, HIPAA regulations, and guidelines of practice.
    • Provide bodywork in array of different techniques and modalities including trigger and tender point therapy, deep tissue, myofascial release and Swedish relaxation.
    • Maintain professional relationship with all clientele, ensuring proper understanding of the benefits of massage therapy.
    • Managed recruitment and retainment of clientele.
    Sentinel Mouthguard Co - Business Administrator/Customer Service
    , 01/2019 -
    • Handled all day to day operations and communications.
    • Proactively assisted customers with questions and concerns regarding product selection, directly resulting in increased revenue growth.
    • Provided options and solutions for any and all customer issues ensuring 100% customer satisfaction.
    • Worked directly with business owner to develop marketing strategies, campaigns, and advertisements to increase overall revenue.
    • Maintained all stock and inventory levels.
    • Assisted with the fabrication and preparation of the finalized product.
    • Maintained daily organization and cleanliness adhering to all health and safety codes.
    Vector Solutions - Account Executive
    , 01/2018 - 01/2019
    • Proactively pursue sale of continuing education courses to industry professionals throughout the United States, via telesales, online chat and email.
    • Determine client requirements and expectations in order to recommend specific products and solutions.
    • Proactively recommend items needed by customers to increase client satisfaction and improve transaction value.
    • Increase sales and average order size by means of cross selling, up selling, add-on sales and offering promotional sales items.
    • Educate clients about features and benefits of products to improve product related sales and improve customer satisfaction.
    • Generate new and repeat business by providing product and technical information in a timely manner.
    • Manage time effectively, meet personal goals and work effectively with other members of the team.
    • Accurately process client transactions such as orders and quotes.
    • Contact clients following sales to ensure ongoing customer satisfaction.
    Tech Data Corporation - Inside Account Representative
    , 01/2016 - 01/2018
    • Formulate account plans.
    • Manage pipeline, slippage, and growth of 24 personal accounts.
    • Note account slippage and create a proactive strategy to gain business.
    • Engage with partners for quotes/orders and ensure that team enters those quotes/orders successfully.
    • Effectively manage a sales pipeline to guarantee continual growth.
    • Make inbound and outbound sales calls to an established client base in order to quote prices and provide product information.
    • Build influential relationships with our vendor partner and reseller.
    • Help reseller navigate vendor programs to maximize the profit for both Tech Data and our partner.
    • Identify and develop business opportunities.
    • Create business plans to uncover new opportunities and increase Tech Data's sales and profits.
    • Represent Tech Data professionally in daily interface with internal and external business partner, customers, and supporting departments.
    • Meets attendance and punctuality standards.
    • Received Circle of Excellence award for top sales growth and performance.
    Skills
  • Advertisements, benefits, billing, develop business, business owner, business plans, clientele, client, clients, customer satisfaction, delivery, documentation, email, features, HIPAA regulations, inventory levels, marketing strategies, Massage Therapy, improve product, profit, recruitment, safety codes, selling, sales, scheduling, SOAP, strategy, Swedish, tender, therapy
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    Resume Overview

    School Attended

    • Florida International University
    • Cortiva Institute
    • St. Petersburg College

    Job Titles Held:

    • Massage Therapist
    • Business Administrator/Customer Service
    • Account Executive
    • Inside Account Representative

    Degrees

    • <li>National Academy of Sports Medicine January 2020 - Present</li><li>Personal Training Certification</li><li>Nutritionist Certification</li><li>Weight Loss Specialization</li>
    • Bachelor's degree
    • Associates & Arts Degree

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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