LiveCareer-Resume

Massage Therapist resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable with strong ability in organized, proactive and punctual with team-oriented mentality.

Skills
  • Body mechanics
  • Physical power
  • Front desk management
  • Strong manual dexterity
  • Social skills
  • Time management
  • Multitasking
  • Customer service
Education and Training
Sanford-brown College Dallas, TX Expected in 11/2011 Medical Assistant : Medical Assisting - GPA :
ATI Career Training Center - North Richland Hills North Richland Hills, TX Expected in License Massage Therapist : Mass - GPA :
ATI Career Training Center - Richardson Richardson, TX Expected in 05/2007 License Massage Therapist : Massage Therapy - GPA :
Experience
Hershey Entertainment & Resorts Company - Massage Therapist
Hershey, PA, 10/2016 - Current
  • Collected detailed client information to create individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Worked with clients performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
  • Protected clients from contagious diseases or allergic reactions by fully cleaning equipment between massage appointments.
  • Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
  • Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
  • Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas.
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Catholic Health Initiative - Medical Office Assistant
Waukee, IA, 10/2012 - 11/2014
  • Set guest and group reservations and processed check-ins and check-outs.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Assisted with referrals and prepared medical records for patients.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Registered patients and scheduled appointments.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Mclaren Health Care - Medical Assistant Receptionist
Clio, MI, 04/2011 - 04/2013
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Straightened up waiting room to maintain neat and organized space.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Informed patients of financial responsibilities prior to rendering services.
  • Processed patient payments and scanned identification and insurance cards.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Took messages from patients and promptly relayed to appropriate staff.
Mercy Health System - Medical Assistant
Beloit, WI, 04/2011 - 04/2012
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Kept facility stocked with necessary supplies, equipment and instruments.

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Resume Overview

School Attended

  • Sanford-brown College
  • ATI Career Training Center - North Richland Hills
  • ATI Career Training Center - Richardson

Job Titles Held:

  • Massage Therapist
  • Medical Office Assistant
  • Medical Assistant Receptionist
  • Medical Assistant

Degrees

  • Medical Assistant
  • License Massage Therapist
  • License Massage Therapist

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