LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dynamic Massage Therapist with great understanding of massage techniques and methods. Bringing substantial knowledge regarding marketing and networking. Proficient in [Type] and [Type] massage and [Type] body treatments.

Licensed Massage Therapist looking to obtain a position in a company that will develop additional skills in massage therapy. Excellent verbal communication and customer service skills. Competent and able to provide a variety of massage treatments. Positive, enthusiastic and energetic.

Caring Licensed Massage Therapist with an outstanding ability to build great relationships with clients and staff members. Insightful, business-savvy and experienced in sales and marketing techniques.

Licensed Massage Therapist with a background in the resort and hotel massage industry. Ambitious, friendly and in tune with one's body. Knowledgeable in aromatherapy, reflexology, herbal wraps and stress management techniques.

[Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill].

Skills
  • Understanding of body signals
  • Social skills
  • Front desk management
  • Administrative procedures
  • Body mechanics
  • Physical power
  • Reflective listening
  • Understands spa services
  • Strong manual dexterity
  • Ability to make contacts
  • Sales and marketing
  • Inventory management
  • First Aid/CPR
  • Supervision
  • Team management
  • Problem resolution
  • Customer service
  • Administrative support
  • Business operations
  • MS Office
  • Project organization
  • Communications
  • Organization
  • Team building
Experience
01/2011 to 02/2015 Massage Therapist Premise Health | Mead, WA,
  • Double-checked inventories and stocking for treatment and sale areas.
  • Cleaned massage rooms after use and prepared for next client.
  • Worked with at least 25 clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
  • Increased sales by 15% in 2 months by providing exceptional service and maintaining positive and energetic attitude.
  • Used my customer service experience to sell massage supplies and gift certificates.
  • Handled Company's cash and credit card payments daily with 100% accuracy.
  • Assisted with basic bookkeeping needs such as filing and maintaining over all clients' records.
  • Collected detailed client information to create over individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Discussed body treatment needs and expectations with clients to maintain 100% customer satisfaction.
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
  • Created agendas and communication materials for team meetings.
  • Collaborated with the on site massage instructor/ owner in development of massage therapy procedures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by owner for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered phone calls and dealt with customer questions and/ or concerns.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and clients to find workable solutions.
  • Maintained updated knowledge through massage instructor and owner.
11/2009 to 12/2010 Cashier H-E-B | League City, TX,
  • Basic math skills.
  • Excellent interpersonal communication.
  • Ability to effectively manage your time and prioritize tasks.
  • Strong product knowledge and understanding of target customers.
  • Professional telephone etiquette.
09/2006 to 12/2010 Manager Steak N Shake Co | Lansing, MI,
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Oversaw personnel recruitment, performance and scheduling.
  • Monitored safety and functionality of [Type] equipment and made adjustments to optimize productivity.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Maintained high level of morale and team-work on production floor through frequent communication with [Number] employees.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Gave input on how to improve training and employee productivity.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Coached new team members on job tasks and performance strategies.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Communicated and coordinated with multiple departments to achieve top results.
Education and Training
Expected in 12/2010 Diploma | Massage Therapy South Texas Vocational Technical Institute - McAllen, Mcallen, TX GPA:
Expected in | Psychology South Texas College, Mcallen, TX GPA:
Expected in 05/2005 High School Diploma | JAMES 'NIKKI' ROWE HIGH SCHOOL, McAllen, TX, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Formatting
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • South Texas Vocational Technical Institute - McAllen
  • South Texas College
  • JAMES 'NIKKI' ROWE HIGH SCHOOL

Job Titles Held:

  • Massage Therapist
  • Cashier
  • Manager

Degrees

  • Diploma
  • Some College (No Degree)
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: