Dynamic Massage Therapist with great understanding of massage techniques and methods. Bringing substantial knowledge regarding marketing and networking. Proficient in [Type] and [Type] massage and [Type] body treatments.
Licensed Massage Therapist looking to obtain a position in a company that will develop additional skills in massage therapy. Excellent verbal communication and customer service skills. Competent and able to provide a variety of massage treatments. Positive, enthusiastic and energetic.
Caring Licensed Massage Therapist with an outstanding ability to build great relationships with clients and staff members. Insightful, business-savvy and experienced in sales and marketing techniques.
Licensed Massage Therapist with a background in the resort and hotel massage industry. Ambitious, friendly and in tune with one's body. Knowledgeable in aromatherapy, reflexology, herbal wraps and stress management techniques.
[Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill].
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- Double-checked inventories and stocking for treatment and sale areas.
- Cleaned massage rooms after use and prepared for next client.
- Worked with at least 25 clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
- Increased sales by 15% in 2 months by providing exceptional service and maintaining positive and energetic attitude.
- Used my customer service experience to sell massage supplies and gift certificates.
- Handled Company's cash and credit card payments daily with 100% accuracy.
- Assisted with basic bookkeeping needs such as filing and maintaining over all clients' records.
- Collected detailed client information to create over individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
- Discussed body treatment needs and expectations with clients to maintain 100% customer satisfaction.
- Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
- Created agendas and communication materials for team meetings.
- Collaborated with the on site massage instructor/ owner in development of massage therapy procedures.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by owner for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Answered phone calls and dealt with customer questions and/ or concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and clients to find workable solutions.
- Maintained updated knowledge through massage instructor and owner.
- Basic math skills.
- Excellent interpersonal communication.
- Ability to effectively manage your time and prioritize tasks.
- Strong product knowledge and understanding of target customers.
- Professional telephone etiquette.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Executed new training initiative to improve skills and develop leaders from within.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Oversaw personnel recruitment, performance and scheduling.
- Monitored safety and functionality of [Type] equipment and made adjustments to optimize productivity.
- Reviewed performance reports and used data to develop continuous improvement initiatives.
- Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
- Enhanced team member productivity by improving monitoring systems and motivational strategies.
- Maintained high level of morale and team-work on production floor through frequent communication with [Number] employees.
- Analyzed employee workloads to meet seasonal fluctuation needs.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
- Gave input on how to improve training and employee productivity.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Improved and assessed process functionality to eliminate downtime and boost productivity.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Coordinated day-to-day and long-term activities within various business platforms.
- Maintained open and professional team relationships to quickly identify and resolve issues.
- Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
- Coached new team members on job tasks and performance strategies.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Communicated and coordinated with multiple departments to achieve top results.
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resume Strength
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Resume Overview
School Attended
- South Texas Vocational Technical Institute - McAllen
- South Texas College
- JAMES 'NIKKI' ROWE HIGH SCHOOL
Job Titles Held:
- Massage Therapist
- Cashier
- Manager
Degrees
- Diploma
- Some College (No Degree)
- High School Diploma
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