marketing specialist community liaison resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
Marketing Specialist/ Community Liaison, 09/2014 to 09/2015 Massage Envy – Queen Creek, AZ,
Passionate Community Specialist driven to serve the citizens and preserve the City of San Fernando with.
its ongoing efforts by offering valuable insight & innovated ideas.
Well versed in organizing educational.
forums, meet-ups and community events to promote networking and connectivity between local businesses,.
entrepreneurs and our community members.
S KILLS Professional business etiquette Strong negotiator Marketing analysis Creative and innovative Social media expert Natural teacher Strategic planning Budgeting Proficient time management Organized Gathered and analyzed community demographic data to develop innovated events and activities based on customer study, ultimately increasing customer count Represented the store at community and professional organizational meetings such as Chamber of Commerce, Kiwanis Club & Charity events Professional upkeep of store website and social media accounts to promote specials, events and online presence.
Managed and maintained a balanced budget of $2300 per fiscal year.
Coordinated scheduling, marketing & contract logistics of all 3rd Party Demonstrators for store visits and special events.
Served as the primary point of contact for all charitable donation request.
Prepared monthly "Marketing Updates" and recaps for 150+ employees and superiors.
Coordinated seasonal theme changes with all 7 departments to provided special decor and special signage in timely manner.
Leader of 2-6 employees with daily goal setting, coaching and scheduling.
Customer Relations Manager II, 01/2011 to 08/2013 Mccoy's Building Supply – Fort Stockton, TX,
Managed 200+ Caseload of distressed and imminent default loans of investors portfolio, creating & implementing customized "Plan of Actions" based on customers intent and ability Empathetically assisted customers through program referral process such as modifications or deed in lieu until outcome was received Maintained accurate records of customer communication Provided "Quality Assurance" reports on peers Met all customer call guidelines including quality service levels, handle time and productivity.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Lead Esthetician, 02/2010 to 09/2010 Mia Qaro – City, STATE,
Honored as 1st Lead Esthetician selected to work at school owned salon.
Oversaw construction, decor and budget for the spa add-on.
Created savvy marketing materials and promotions to increase spa visibility.
Trained peers on new offerings and collaborated in marketing efforts.
Analyzed skin condition and made appropriate product recommendations.
Truthfully suggested appropriate therapy based on current health of client.
Performed over 20 facials, chemical peels and waxing procedures per week.
Fostered a friendly, warm and exceptional customer experience.
Field Assessor, 04/2009 to 11/2009 United States Census Bureau – City, STATE,
Canvassed assigned districts to collect important information relating to the 2010 U.S.
Census.
Completed detailed reports and resident questioners in professional manner.
Provided additional support to peers when needed.
Logged and upkeep of mileage reports and government issued devices.
Invited back to all 3 sessions of canvassing initiatives due to quality of work.
Secretary, 05/2006 to 01/2007 AnMar Properties – City, STATE,
Managed office supplies, vendors, organization and upkeep.
Screened applicants and coordinated both phone and in-person interviews Completed move in walk-throughs for tenants.
Ensured that all tenant issues were handled promptly and appropriately.
Answered and managed incoming and outgoing calls while recording accurate messages.
Jr. Event Coordinator, 09/2007 to 12/2009 De La Vina Family – City, STATE,
Assisted in event planning exclusively for family events Coordinated travel arrangements, catering and decor as directed.
Negotiated contract rates for services on family's behalf Secured and briefed additional day of helpers Executed all events meeting all quality expectations.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Western Beauty Institute
John F. Kennedy
Job Titles Held:
Marketing Specialist/ Community Liaison
Customer Relations Manager II
Lead Esthetician
Field Assessor
Secretary
Jr. Event Coordinator
Degrees
DCA Aesthetics License: Advance Skin Therapy
High School Diploma
John F. Kennedy - Granada Hills, CA English and Journalism coursework