LiveCareer-Resume

marketing specialist resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking and gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies (ExhibitForce and Wrike) and database tools to increase productivity, quality and throughput. Terms to describe myself are: Reliable, Trustworthy, Passionate, Energetic, Fast Learner, Achiever, Dependable.

Skills
  • Timeline management
  • Business process re-engineering
  • Project planning and development
  • Multi-Site Operations
  • Project Estimation and Bidding
  • Customer service
  • Organization
  • Operational improvement
  • Budgets
  • Relationship development
  • Project organization
  • Communications
  • Documentation
  • Vendor and contract negotiations
  • Events logistics management
  • Event Planning
Work History
01/2020 to Current Marketing Specialist Sidley Austin Llp | Boston, MA,
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Collaborated with external creative agencies to produce and distribute marketing materials.
  • Came up with unique and innovative ideas for product branding.
  • Designed targeted email marketing campaigns to reach desired audience.
  • Created engaging content to keep social media channels updated and on brand.
  • Updated charts and reports to deliver accuracy and completeness.
  • Facilitated communication between internal and external project stakeholders to keep all parties well-informed.
  • Relayed updates to senior team members and clients.
  • Closely collaborated with project members to identify and quickly address problems.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Accurately calculated and processed expenses during and after events.
  • Coordinated schedules and timelines for all events.
08/2017 to Current Server/Manager G4s | Laguna Beach, CA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Defused customer concerns with exceptional conflict and problem resolution skills.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Solved customer challenges by offering relevant products.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
03/2016 to 05/2018 Project Coordinator SCSWORX | City, STATE,
  • Liaised between Sales, Warehouse and Design Teams, facilitating communications and keeping appropriate parties updated on project developments.
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
  • Delivered comprehensive bid proposals to Sales Team for projects and gained client approval on costs.
  • Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
  • Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Created customized quality control and assurance methodologies to verify successful completion of self-designed and externally-sourced business processes.
  • Presented process improvement plans and new process proposals to Leadership.
Education
Expected in to to No Degree | Psychology And English- Attended For 1 Year. University of South Alabama, Mobile, AL GPA:
Expected in 05/2013 to to High School Diploma | Huntsville Highschool, Huntsville, Alabama, GPA:

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Resume Overview

School Attended

  • University of South Alabama
  • Huntsville Highschool

Job Titles Held:

  • Marketing Specialist
  • Server/Manager
  • Project Coordinator

Degrees

  • No Degree
  • High School Diploma

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