Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking Marketing Specialist with demonstrated knowledge of graphic design, copywriting and project management. Bringing 25 years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies.

Skills
  • Campaign development experience
  • Marketing strategy
  • Pricing structures knowledge
  • Expert in public relations, excel, power point
Education and Training
Kingston High School Kingston, NY Expected in 06/1985 – – High School Diploma : - GPA :
Ulster County Community College Stone Ridge, NY Expected in – – : Business - GPA :
Richard The !st Beauty School Kingston, NY , Expected in 10/1987 – – High School Diploma : - GPA :
Experience
Cambria - Marketing Project Assistant
Salt Lake City, UT, 03/2021 - Current
  • Supervised external branding strategies for purpose of single message output.
  • Organized meet and greet events to establish community relationships and maximize marketing strategies.
  • Researched consumer opinions and marketing strategies in collaboration with marketing team personnel.
  • Developed innovative product solutions grounded in clear understanding of customer needs.
  • Developed direct mass mailings which resulted in 30% growth of customer base.
  • Assisted clients in determining and elevating marketplace positioning.
  • Worked as part of 4-person team to develop innovative branded marketing collateral for use by sales team.
  • Drafted reports and presentations to illustrate research findings.
  • Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Assessed consumer needs and buying habits to identify potential markets and product demand variables.
  • Forecasted and tracked marketing and sales trends.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
  • Managed client marketing strategies and product promotion campaigns.
Marjorie Doyle Rockwell Center - Sr Secretary
City, STATE, 03/2019 - Current
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Managed multiple calendars and contacts within excel,
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Created and updated excel spreadsheets to track fire drills and petty cash data for Managers use.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests..
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Checked office supplies stock and placed orders to maintain levels.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Maintained organized filing system of paper and electronic documents.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Sysco - Inside Sales Coordinator
City, STATE, 12/2014 - 04/2019
  • Developed key sales materials, including proposals, slides, analysis and oral presentations.
  • Partnered with cross-functional teams, including marketing, planning, ecommerce, accounting and operations to meet account needs and requests.
  • Communicated with external accounts regarding contract agreements, extensions and compliance issues.
  • Managed, developed and tracked launch plans for all new products in conjunction with internal partners, accurately forecasting quantities and delivering launch assets.
  • Supported international team outside of assigned territory with projects and special requests as needed.
  • Identified new potential customers and negotiated business conditions.
  • Collaborated with domestic sales team to understand US best practices and drive brand standards and operational excellence among international accounts.
  • Supervised and implemented collection of all account orders within territory, working closely with operations team to ship all open orders timely.
  • Conducted international visits to research marketplace, meet partners and observe operations, identifying areas for improvement and recommending growth strategies.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Met with each associate to establish realistic monthly sales goals.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Identified new markets for penetration by carefully researching potential customers' buying habits.
  • Automated office operations, managed client correspondence and tracked records.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Collaborated with other Account Executives in meetings to brainstorm new ideas and discuss best ways to handle production issues.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
  • Contacted prospective customers while attending industry and community events.
  • Educated customers on product features and technical details to highlight benefits.
  • Generated more than 4-5 leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Answered customers' questions about products, prices and availability.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Effectively communicated with customers and prospects, helping to build lucrative and lasting business partnerships.
  • Delivered quick follow up and issue resolution with customers by returning phone calls and emails within -2 hour period.
  • Contacted new and existing customers to discuss how specific products can meet individual needs.
  • Utilized extensive research skills and highly developed listening talents to effectively resolve customer issues.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Processed orders and reviewed accounts to ensure correct pricing, quantities and shipping data.
  • Investigated sales and service issues to provide effective resolutions.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Liaised between outside sales representatives and 25 accounts to optimize customer service.
  • Contacted new and existing customers to discuss product and service solutions.
  • Exceeded daily customer call quota by 15% by measuring input against goal and holding self accountable.
  • Responded to over 50 customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs in Excel to facilitate sales process.
  • Leveraged interpersonal skills to conduct 20 business to business telephone sales weekly.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Generated 3-4 leads weekly by targeting desired customers at different demographic locations and collecting important information about needs and preferences.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to due to quick learning and building solid relationships with people that achieved selling more apartments to clientle.
  • Recognized as Employee of the month for outstanding performance and team contributions.
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association

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Resume Overview

School Attended

  • Kingston High School
  • Ulster County Community College
  • Richard The !st Beauty School

Job Titles Held:

  • Marketing Project Assistant
  • Sr Secretary
  • Inside Sales Coordinator

Degrees

  • High School Diploma
  • High School Diploma

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