Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Compassionate and highly competent Staff Registered Nurse with 8 years of clinical nursing experience. Dedicated to providing high-quality patient care with focus on safety and using evidence-based practices to improve treatment outcomes. Skilled in quickly building connections with patients to build trust and rapport in stressful situations.

  • Point-Click-Care EMR
  • Charting and documentation
  • Clinical leadership and supervision
  • Medication and IV administration
  • Building trust and rapport
  • Taking vital signs
  • HIPAA and confidentiality
  • Intake and discharge
  • Dispensing medication
  • Staff Development and Precepting
  • Diabetes management
  • Body mechanics knowledge
  • IV drug therapy management
  • Wound care
  • Geriatric treatment knowledge
  • Colostomy care familiarity
  • Patient interviewing skills
  • Appointment confirmation
  • Active listening
  • Problem resolution
  • Team building
  • Troubleshooting
  • Customer service
Manager of Patient Services , 04/2021 - Current
Shields Health Solutions Tyler, TX,
  • Helped protect providers and facility from legal liabilities by proactively assessing risks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Improved operations by working with team members and customers to find workable solutions.
Registered Staff Nurse/Interim Administrative Supervisor, 01/2014 - 04/2021
Ascension Health Kingsland, TX,
  • Float Pool Provide patient care on a daily basis awhile adhering to the mission, vision, values and code of conduct of the Detroit Medical Center and its associate facilities.
  • Address employee problems, complaints, disputes, or requests as the first level of supervision.
  • Complies with approved policies, procedures, guidelines and standards established.
  • Demonstrates an understanding of and a commitment to customer service values of respect, courtesy ownership, privacy, professionalism, and responsiveness.
  • Floating to the following areas: Telemetry; Surgical; Stepdown ICU; Mother/Baby; Cath Lab-Pre and Post area only; Cancer Center.
  • Maintains a safe working environment through compliance and timely reporting of safety variances, working as Charge Nurse.
  • Currently working in the Bed Assignment Area and Interim Administrative Supervisor, coordinates the assignment of patient care beds within the hospital, works in collaboration with multiple departments within the hospital and facilitates bed management meetings with hospital staff to identify and communicate bed utilization issues, identify, trend, and report barriers to patient throughput, performing midnight reconciliation report, perform hospital rounds on discharged patients, and coordinating with transfer center for direct admits.
  • Assist in making policies and procedures as well as improvement of patient throughput.
  • Overseeing daily duties of employees to ensure quality standards and proper procedures are being met, giving guidance to employees in handling errors, problems and/or disputes.
  • Work with other supervisors to coordinate workplace activities with other units and departments.
  • Implementing company polies and procedures.
  • Coordination of works schedules and duty assignments.
Registered Staff Nurse, 12/2012 - 10/2013
Mercy Healthcare Laredo, TX,
  • Under general direction, provides direct care to patients utilizing the nursing process.
  • Guides and supervises nursing personnel, effective in role of charge nurse or resource person, collaborates with other healthcare professionals, and coordinates ancillary staff.
  • Function within the framework of the policies and procedures of the hospital and demonstrates professional growth and accountability.
Ward Secretary, 02/2002 - 12/2012
Oakwood Hospital And Medical Center City, STATE,
  • Order Entry, answering phones, consulting physicians.
  • Ordering supplies, organizing unit, file paper work, assist manager with all needs.
  • Customer service.
Patient Care Associate, 07/1999 - 11/2001
Detroit Receiving Hospital City, STATE,
  • Drawing blood, starting IV’s, inserting foley catheters, dressing changes, performing EKG’s.
  • Bed making, bathing patients, feeding patients, taking vital signs, measuring intake and output.
  • Customer service.
Education and Training
High School Diploma: , Expected in 2020
- ,
Registered Nurse in the State of Michigan
Associate: Applied Science in Nursing, Expected in 1999
Henry Ford Community College, Heart Academy High School - Detroit, MI
Bachelor of Science: Nursing, Expected in 2012
Walden University - ,
Cum Laude
Activities and Honors
Professional Development Series, Emergency Management Institute, November 2020, American Nurses Association Sigma Theta Tau International Honor Society of Nursing
  • Basic Life Support (BLS) Certification expire 4/2022
  • Professional Development Series, Emergency Management Institute, November, 2020

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School Attended

  • Henry Ford Community College, Heart Academy High School
  • Walden University

Job Titles Held:

  • Manager of Patient Services
  • Registered Staff Nurse/Interim Administrative Supervisor
  • Registered Staff Nurse
  • Ward Secretary
  • Patient Care Associate


  • High School Diploma
  • Associate
  • Bachelor of Science

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