manager of digital development resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Professional, experienced Digital Business Development and Project Management professional with an entrepreneurial mindset, comprehensive knowledge of web and application project development processes and overseeing all aspects of business growth and profitability. Seeking a new challenges in a Senior management level position with an opportunity for growth and the opportunity to contribute to the overall success of the organization.

  • Development and execution of comprehensive digital strategy.
  • Project management experience on projects utilizing PHP/MySQL, Microsoft .Net, SQL, XML, Javascript, and JQuery.
  • Unique skill in assisting non-technical stakeholders to visualize, understand and achieve their desired technology goals.
  • Team management of local and remote teams.
  • Creation of technical specifications/scopes of work and proposal development.
  • Experienced in maintaining profitability and budgetary goals.
  • Excellent communication skills, experienced software trainer and presenter.
  • Strategic Planning, SEO, and Data analytics
  • Brand Development and Online Marketing
  • Strong experience with multiple CMS Systems.
  • Advanced problem solving
  • Market Positioning & Analysis
  • Vendor Relationship development
  • Business operations
Work History
05/2013 to Current
Manager of Digital Development Markel Corporation Red Bank, NJ,
  • Manage all aspects of digital development and operations for B2B Media company, including over 30 Wordpress web properties, 80+ digital newsletters, and nearly 20 digital magazines.
  • Manage API development and integrations with multiple 3rd party vendors related to audience development, advertising, video, podcasts, SEO, social media and retargeting campaigns.
  • Collaborate and provide analysis for company digital strategy and product offerings.
  • Develop and initiate new web development projects, including managing costs, schedule and performance.
  • Helped grow digital revenues from approx $1.5 million in 2013 to over $6 million in 2019.
  • Drove operational improvements which resulted in savings and improved profit margins.
08/2012 to 11/2012
Director of Client Services Argo Ai Pittsburgh, PA,
  • Engaged in all facets of business development, client interaction, marketing and project management.
  • Developed new area of business providing technical and computer support to clients and small businesses providing a new recurring source of income with monthly support contracts.
  • Oversaw all aspects of sales development, forecasting and budgeting, and client prospecting.
  • Provided continued help desk maintenance and bug fixes for existing web clients.
  • Established and setup new hosting environment for web hosting line of business.
09/2009 to 08/2012
Web Services Manager AtNetPlus, Inc City, STATE,
  • Directed Web Services Division, growing sales and profitability from under $150,000 in gross sales in prior to taking over to over $600,000 in year 3 with projected net profit to the company of over $250,000.
  • Defined strategy, budget and business focus for the Web Services Division, managing all areas of the division including sales, forecasting, project management, and sub-contractor management.
  • Reported directly to Partners regarding day-to-day functions of the Web Services Division, as well as maintaining detailed tracking and reporting on monthly profitability and growth.
  • Developed new budget and accounting procedures to better track individual project profitability and maintain sub- contractor accountability.
  • Tracking analysis enabled better forecasting of future revenue to cost ratios, enabling the hiring of additional staff.
  • Supported the sales team by writing proposals, developing scopes of work and closing contracts.
  • Coordinated with Marketing and Communications Director to develop and utilize a new electronic proposal system, streamlining the proposal/agreement process, as well as reducing overall costs and reducing confusion with clients.
  • Managed as many as 30 – 40 development projects simultaneously.
  • Coordinated as many as 8 sub-contractor developers on various project as well as managing internal web services staff and programmers.
  • Developed a business approach with existing and new clients which enabled our division to act not only as a technology and development provider, but also to act as a business consultant in providing them information and direction for ways in which technology could benefit their overall business model.
02/1998 to 09/2009
President/Managing Partner VirtuMark, LLC City, STATE,
  • Developed initial business plan and oversaw all aspects of business management, sales, marketing, project management, customer support, and vendor management.
  • Built strategic alliances with third party software vendors that resulted in providing new integrated online solutions targeted at specific industries.
  • Developed end-to-end solution for kitchen and bath cabinetry industry to enable local retailers to integrate with their local design software and create EDI orders to manufacturers online.
  • As a growing business, found creative solutions and profit centers to increase overall revenue and profitability, including adding various services to the business to increase recurring income sources.
  • Managed and directed all sub-contractors, project details, and client interaction.
  • Created symbiotic referral partnerships with local businesses to provide increased leads to the sales queue.
  • One of these such relationships was AtNetPlus, which ultimately merged VirtuMark into their operation, creating new Web Services Division.
Expected in 06/1993
Bachelor of Arts: Philosophy, Economics
College of Charleston - Charleston, SC
Expected in
: Philosophy And Economics
Oxford University - Oxford, England,
Expected in
: Philosophy and Economics
Denison University - Granville, OH,
  • Project Management Institute
  • Project Management Professional (PMP) - completed all coursework Aug, 2020 and awaiting schedule to sit for certification exam.

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Resume Overview

School Attended

  • College of Charleston
  • Oxford University
  • Denison University

Job Titles Held:

  • Manager of Digital Development
  • Director of Client Services
  • Web Services Manager
  • President/Managing Partner


  • Bachelor of Arts

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