manager global digital marketing technology resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Senior Digital Manager delivering strategy, execution and transformational roadmap to the business. Proficient in digital best practices, trends and regulatory requirements supporting optimal consumer user experiences in a large global portfolio. Talented leader, articulating voice of the customer supporting business capabilities, guidance and managing priorities to achieve value and growth. Ability to re-translate technical concepts to the business for shared expectations, goals and strategic decisions.

  • Guide, influence, and build credibility with strong business partnerships in matrix organization. Meeting planning, use case definition, and requirements alignment for scope, budget and ownership.
  • Manage, define, author contract deliverables, govern partner performance and relationship building within large vendor network. Leverage strategic vendor partner opportunities and drive value realization metrics.
  • 15+ years of experience in global content management technical ecosystem, issue resolution, development, performance analytics, and strategy building to achieve value for business.
  • Creative strategic visionary, organized, self-empowered with demonstrated ability to own and prioritize multiple complex global projects in Water-fall and Agile methodologies.
  • Product Manager for Agile enabled global digital transformation initiative of digital asset system and marketing operations workflow.
  • Service owner of global digital web services, process and workflow efficiencies. Manage Azure eco-system for 400-plus digital websites for established consumer brands such as Raid®, Glade®, Ziploc®, Pledge®, OFF!®, Mr Muscle® and Mrs. Meyer's Clean Day® within digital portfolio.
  • Deliver ADA compliance tools and reporting for global digital deployment to achieve legal compliance.
  • Execute the global deployment of privacy compliance tools supporting consumer data choice policies.
Digital Experience
07/2016 to Current
Manager, Global Digital Marketing Technology S.C. Johnson & Son Inc. City, STATE,
  • Digital solution leader and architect, establishing integration and execution strategies for enterprise content systems, digital asset management and marketing workflow.
  • Successful product manager in technical migration and data privacy within global portfolio.
  • Service owner establishing and maintaining global digital service delivery within Azure ecosystem supporting 400 website properties.
  • Established global analytics and tagging supporting performance, service monitors to define KPIs to maintain service delivery.
  • Manage digital agency vendor portfolio in collaborate with marketing operations team to partner, collaborate and deliver value to organization.
08/2013 to 06/2016
Lead Architect - Development Manager Starkmedia Inc City, STATE,
  • Led and established Digital Solution architecture activities for major clients: Briggs & Stratton, Apex Power Tools and KOSS Corporation. Establish and maintain strong client relationships.
  • Led team of architects, technicians and interns throughout contract engagement of multiple digital projects contributing up to $1.5M of company revenue.
12/1999 to 07/2013
Manager, Digital Marketing Technology Kalmbach Publishing City, STATE,
  • Defined architecture and delivered e-commerce solutions contributing to 20% company sales performance.
  • Direct and manage web development staff, managed capital and expense budgets.
  • Author technical architecture for global digital services, marketing technologies, video streaming delivery, email marketing and content systems.
Professional Development
Expected in 05/2004 to to
IT Project Management Certification:
Waukesha County Technical College - Pewaukee, WI
Expected in 08/1988 to to
Bachelor of Science: Management Information Systems
Michigan Technological University - Houghton, MI

Project Management Professional (PMP), PMI. Issued 08/2011 - Expires 08/2026. Credential ID 1448469

Certified ScrumMaster® (CSM®) Issued 02/2021 - Expires 02/2023. Credential ID 1330072

Cyber-Security, MIT Professional Education Issued 10/2015

edX Honor Code Certificate for Cybersecurity: Technology, Application and Policy

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Resume Overview

School Attended

  • Waukesha County Technical College
  • Michigan Technological University

Job Titles Held:

  • Manager, Global Digital Marketing Technology
  • Lead Architect - Development Manager
  • Manager, Digital Marketing Technology


  • IT Project Management Certification
  • Bachelor of Science

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