major executive commander resume example with 20 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Talented Executive Commander successful in improving team effectiveness, leadership training and curriculum development in challenging career field. Detail-oriented professional seeking to take on new role in dynamic environment with emerging company. Discerning executive with experience in financial management and program leadership. Proficient in regulatory requirements and optimal approaches for keeping systems current and compliant. Highly organized, forward-thinking and responsive to changing demands. Well-grounded executive with experience successfully optimizing agency needs, public trust, training curriculums, and Legislative support. Precise reporting and accurate records management. Stellar interpersonal and operations oversight skills. Driven executive offering first hand expertise gained through nearly 29 years of public service and a desire to make a difference for people. Motivating leader with history of building and managing multi-disciplined, multi-faceted teams. Proficient at identifying problematic issues and integrating people-based solutions to achieve success for both the agency and its personnel. Strong relationship builder works well with stakeholders and community agencies.

  • Employee training
  • Financial administration
  • Planning and coordination
  • Expert in risk management
  • Excels in team leadership
  • Business operations
  • Relationship development
  • Problem resolution
  • Supervision
  • Team building
  • Organization
  • Team management
  • First Aid/CPR
  • Customer service
Major-Executive Commander, 07/2000 to 07/2020
Persevus Veteran CareersBoyne City, MI,
  • Fostered personal and professional relationships with community members to create safer environments for police and citizens.
  • Institute processes to streamline training schedules and ensure officers attain qualifications in timely manner.
  • Oversaw the Fiscal Unit including Agency Budgets and Grants with 11 employees and 1 direct report being the Chief Fiscal Officer.
  • Oversaw the Human Resources Unit including 5 personnel and the HR Director was a direct report.
  • Oversaw the Central Communications/CJIS Unit including 60 + employees and one direct report in the Troop Commander.
  • Oversaw the Auto Theft/VIN Unit including 50+ employees and one direct report in the Troop Commander.
  • Oversaw the IT unit including 12 employees and one direct report in the Chief Information Officer.
  • Oversaw the Training Academy including 10 employees and one direct report in the Troop Commander.
  • Oversaw the Legal Division including our Records Department. There were approximately 20 employees and 2 direct reports in the Chief Legal Counsel and the KORA/Records Custodian.
VIN Inspector, to
Kansas Highway PatrolCity, STATE,
  • Performed vehicle inspections and investigated vehicle/Title related fraud.
  • Was tasked with collecting cash money for the inspections and reconciling at the end of each day.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated knowledge through continued training and education.
General Manager of Operations, to
Magic Forrest LLCCity, STATE,
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
Education and Training
: Education, Expected in
Emporia State University - Emporia, KS
  • Major in education and completed 37 hours.
  • I played baseball on the varsity team and when I sustained an injury I left the college and moved home.
: Criminal Justice, Expected in
Washburn University - Topeka, KS,
  • Completed coursework in General Education and Criminal Justice.
  • I completed 43 hours of coursework and left to work full time with the KHP.
: Spanish, Expected in
Kansas University - Lawrence, KS,
  • Completed coursework in General Education and Spanish.
  • I completed 40 hours of credits.
  • I left KU as a result of being asked to reture to KHP full-time.
: Criminal Justice, Expected in
Barton County Community College - Great Bend, KS
  • Completed coursework in Criminal Justice while attending the Kansas Highway Patrol Academy in Salina for 22 weeks.
  • I completed a total of 30 college credits.
  • Graduated the KHP training academy in December of 2000
  • Graduated from the KHP Instructor Development Course in 2006
  • Promoted to Master Trooper in July 2007
  • Promoted to Lieutenant in March 2008
  • Promoted to Captain/Troop Commander in December 2011
  • Promoted to Major/Executive Commander in April 2015
  • Graduated from the KU Certified Public Manager course in December 2013
  • Graduated from the American Association of Motor Vehicle Administrators (AAMVA) in Arlington, VA in May 2019
  • Appointed to the AAMVA National Law Enforcement Standing Committee in Fall of 2018
Additional Information

After a long career in Public Safety and service to the State of Kansas, I have a desire to continue with public service in the banking/fiscal realm. My passion is interacting with people from disparate backgrounds while providing guidance and leadership and fostering the importance of making an investment in people.

  • First Aid/CPR

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Resume Overview

School Attended

  • Emporia State University
  • Washburn University
  • Kansas University
  • Barton County Community College

Job Titles Held:

  • Major-Executive Commander
  • VIN Inspector
  • General Manager of Operations


  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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