lpn charge nurse resume example

• Observed strict confidentiality and safeguarded all patient-related information.
  Administered medications and therapies in accordance with physicians orders.
  Collected biological samples from patients and performed routine lab tests to support diagnosis.
  Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
  Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
  Provided pre- and post-operative nursing care.
  Monitored infection control procedures to ensure facility-wide health and safety.
  Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels as needed.
  Collected biological samples for routine laboratory testing to assist diagnostic processes.
  Performed triage to maximum team productivity and effectiveness.
  Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
  Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
  Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  Worked with Nurse Managers to evaluate intervention outcomes and make needed adjustments to care plans.
  Took blood, tissue and fluid samples to perform laboratory tests.
  Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
  Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  Provided training and supervision to 4-member staff in dementia unit.

Observed strict confidentiality and safeguarded all patient-related information.
Administered medications and therapies in accordance with physicians orders.
Collected biological samples from patients and performed routine lab tests to support diagnosis.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
Provided pre- and post-operative nursing care.
Monitored infection control procedures to ensure facility-wide health and safety.
Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels as needed.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Performed triage to maximum team productivity and effectiveness.
Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Worked with Nurse Managers to evaluate intervention outcomes and make needed adjustments to care plans.
Took blood, tissue and fluid samples to perform laboratory tests.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Provided training and supervision to 4-member staff in dementia unit.

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Evaluated customer account information to assess current issues and determine potential solutions.
• Set up and activated customer accounts.
• Upheld privacy and security requirements established by Department of Education regulatory agencies.
• Trained 15 new employees each quarter in procedures and policies in order to maximize team performance.
• Created and implemented process improvements to reduce workloads and bolster callback efficiency.
• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
• Consulted with customers to determine best methods to resolve service and billing issues.
• Educated customers on special pricing opportunities and company offerings.
• Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
• Documented conversations with customers to track requests, problems and solutions.
• Worked with managers to develop service improvement initiatives.
• Escalated customer concerns, store issues and inventory requirements to supervisors.
• Delivered high level of service and support to each customer, paving way for future business opportunities.
• Reviewed account and service histories to identify trends and issues.