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Licensed Massage Therapist Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Links
  • arelaxingtouchmobilemassage@ig
  • resumesample@example.com
Professional Summary

Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.

Skills
  • Stress Relief Massage
  • Deep Tissue Massage
  • Wellness Programs
  • Swedish Massage
  • Sports Massage
  • Networking
  • Reflexology
  • Trigger Point Massage
  • Range of Motion Improvement
  • Body Treatments
  • Aroma Therapy
  • Prenatal Massage
  • Anatomy
  • Hot Stone Massage
  • Physical Strength
  • Customer consultation
  • Inventory Control
  • Regulatory Compliance
Work History
03/2015 to Current Licensed Massage Therapist Path Medical | Port Saint Lucie, FL,
  • Sanitized and cleaned massage therapy and common rooms.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction rates.
  • Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
  • Provided 6 daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Performed 35 hours of massage per week for over 20 clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
  • Spoke with clients regarding health history, expectations, services and procedures for over 100% customer satisfaction.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with all customers to understand needs and provide excellent service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
10/2013 to 04/2015 Assistant Store Manager At Home Stores Llc | Orlando, FL,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Trained new-hires on all procedures to better service customers.a
  • Supervised and evaluated staff of 6 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Met or exceeded monthly sales goals as team leader by up to 75%.
  • Trained and managed associates in customer service and sales techniques.
  • Supervised team of 6 employees and provided feedback on performance.
10/2009 to 05/2014 Assistant Manager The One Group | Dallas, TX,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed expenses and developed strategies that positioned store to perform in accordance with budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Monitored employee performance and developed improvement plans.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Supervised and evaluated staff of 10 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Completed monthly inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Met or exceeded monthly sales goals as team leader by up to 75%.
  • Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Promoted to Assistant Manager after only 10 months with company.
  • Reduced financial discrepancies 100% by monitoring monetary transactions, including credit card sales and deposits.
  • Communicated with managers of other departments to maintain transparency.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assessed workloads to meet seasonal fluctuation needs.
Education
Expected in 05/1989 GED | Northside High School, Lafayette, LA GPA:
Expected in 03/2010 Massage Therapist | Massage Therapy Blue Cliff College - Lafayette, Lafayette, LA GPA:

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Resume Overview

School Attended
  • Northside High School
  • Blue Cliff College - Lafayette
Job Titles Held:
  • Licensed Massage Therapist
  • Assistant Store Manager
  • Assistant Manager
Degrees
  • GED
  • Massage Therapist