Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Body mechanics
Administrative procedures
Strong manual dexterity
Understanding of body signals
Experience
11/2020 to Current
Licensed Massage TherapistTaos Ski Valley Inc – Taos Ski Valley, NM,
Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Collected detailed client information to create individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
Employed trigger point therapy to relieve specified areas of pain or dysfunction.
Addressed injuries, trauma and stress using myofascial release.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries.
Handled cash and credit card payments daily with consistent accuracy.
Guided clients through PNF stretches to target nerve receptors and extent muscle length.
Double-checked inventories and staff stocking of treatment and sale areas.
Maintained clean, safe and well-organized work environment.
Maintained patient records, tracking rehabilitation goals and progress
Communicated with clients to learn about physical condition and symptoms.
Examined clients to identify imbalances and sources of painful or tense areas.
Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
Applied pressure to specific body points to relieve muscle tension and related symptoms.
09/2004 to Current
LNA/PTTaos Ski Valley Inc – Taos Ski Valley, NM,
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Answered patient and family questions to educate on optimal treatment procedures.
Comforted patients and provided each with reassurance and encouragement.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Followed safe lifting techniques and individual resident lifting instructions.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
03/2018 to 11/2020
Licensed Massage TherapistJabil Inc. – Auburn Hills, MI,
Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Collected detailed client information to create individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
Discussed body treatment needs and expectations with clients to maintain customer satisfaction.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Treated tendon and ligament scar tissue buildup using transverse friction.
Handled cash and credit card payments daily with consistent accuracy.
Guided clients through PNF stretches to target nerve receptors and extent muscle length.
Maintained clean, safe and well-organized work environment.
Maintained patient records, tracking rehabilitation goals and progress
Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
Communicated with clients to learn about physical condition and symptoms.
Examined clients to identify imbalances and sources of painful or tense areas.
Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
Instructed patients in proper use of therapeutic exercise techniques and devices.
Applied pressure to specific body points to relieve muscle tension and related symptoms.
Stimulated and massaged areas of clients' bodies to promote healing.
06/1989 to 05/2004
Group LeaderFlextronics – City, STATE,
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Used calm, positive and encouraging approach with youth.
Assisted newly hired team members by explaining company procedures and safety requirements.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Participated in various staff events, which included workshops and development meetings.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Took appropriate disciplinary action when students did not correct inappropriate behavior.
Maintained supplies inventory to prevent supply shortages and excess stock.
Improved and standardized training for current and future employees, closing knowledge gaps and enhancing performance.
Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
Optimized staffing levels with strategic scheduling and task delegation.
Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
Streamlined management activities to maximize on-task time for every employee.
Collaborated with supervisor and managers to effectively lead matrix team of 5 or more.
Education and Training
Expected in 06/1989
High School Diploma: Spaulding High School - Rochester, NH GPA:
Expected in 08/2016
: Licensed Massage Therapist Great Bay Community College - Portsmouth, NH GPA:
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