Leasing Marketing Specialist resume example with 12 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Customer focused position in a respectful environment where growth opportunities are based on education and/or performance.
  • Real Property Administrator (RPA)
  • Multi-family property management
  • Sales and marketing Knowledge of leasing and market conditions

Implemented new rent collection procedures, increasing rental income for [Year].

Leasing Marketing Specialist , 08/2014 to Current
First TransitHudson, CO,

•Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

•Immediately record all telephone and in-person visits on appropriate reports.

•Files own guest cards and maintain according to established procedures.

•Inspect models and available “market ready”, communicate related service needs to Property Manager.

•Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.

•Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.

•Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.

•Ensure apartment is ready for resident to move-in on agreed date.

•Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.

•Secure new residents signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.

•Assist in monitoring renewals. Distribute and follow-up on renewal notices.

•Monitor advertising effectiveness. Gather information about market competition in the area and file.

•Represent the company in a professional manner at all times.

Concierge/Leasing Administrator, 11/2011 to 2014
Chenega CorporationLaurel, MD,
  • Successfully assist the leasing & resident relations dept's in day-to-day operations.
  • Assist with resident concerns and related activities.
  • Conduct market surveys of other comparable communities.
  • Complete all sales calls, successfully scheduling appointments for first time visits & re-visits.
  • Complete all pre-move in inspections for new move-ins ensuring apartment turn meets & exceeds Aimco unit minimum standards.
  • Knowledge and compliance with community rental information & Federal and State Fair Housing Guidelines.
  • Prepare move-in packages and conduct resident move-in orientation.
  • Perform leasing outreach, prospecting and lead generation, showing of apartment homes, and processing of applications.
Customer Service/Recruiter, 09/2010 to 11/2011
Labor Ready StaffingCity, STATE,
  • Frequent cold calling and appointment setting.
  • Successfully called existing customers to generate sales.
  • Assisted new applicants with application process, answer questions and qualify potential temporary employees regarding eligibility for work.
  • Successfully handled dispatch by preparing work tickets.
  • Distributed safety equipment to employees based on delegated role for the day.
  • Selected employees for job assignments and directed them to the job site locations.
  • Input, maintain, and follow up on account receivables.
  • Process credit applications and set credit limits.
  • Assisted in worker payout and process payroll from completed work tickets.
Customer Service Clerk, 2009 to 09/2010
Ossur AmericaCity, STATE,
  • Contributed to overall operations of orders placed by client & administration on the warehouse level.
  • Successfully assisted with picking of orders to be assembled and shipped to client.
  • Assisted with labeling packages to be shipped.
Mail Handler, 08/2008 to 2009
United States Postal ServiceCity, STATE,
  • Use machines to sort and prepare mail for distribution.
  • Hand sort letters as necessary.
  • Prepare mail to be loaded onto carrier trucks.
  • Load postal trucks and ensure parcels are packed in delivery route order.
  • Load and operate mail processing, sorting, and canceling machinery.
  • Sort and organize mail for future delivery.
  • Unload trucks after route has been completed.
  • Repair machinery.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Operate computer scanning equipment, Addressograph's, mimeographs, and optical character readers.
  • Assist customers at teller windows.
  • Fix wet, spoiled, or broken packages.
  • Check items to ensure that addresses are legible and correct.
  • Place mail onto conveyors for culling and sorting.
  • Weigh parcels to determine postage.
  • Operate forklifts and trains to move mail and large boxes.
High School Diploma: Diploma, Expected in 2015
Cern Education program - Camden , NJ

cold calling, credit, client, market, payroll, safety, sales, scheduling

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Resume Overview

School Attended

  • Cern Education program

Job Titles Held:

  • Leasing Marketing Specialist
  • Concierge/Leasing Administrator
  • Customer Service/Recruiter
  • Customer Service Clerk
  • Mail Handler


  • High School Diploma

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