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lead mental health technician resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Patient-focused Mental Health Technician with a strong background in psychiatric / substance abuse care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. I am a dedicated, trustworthy, conscientious person, who enjoys assisting those in need. I am accountable and reliable. My skills in this field are extensive and rooted in ensuring the patient is always first. I genuinely enjoy working with the Behavioral Health and Substance Abuse population and find that I am able to build a trusting, therapeutic rapport that allows me to connect with those entrusted to my care.

Accomplishments

Awarded Employee of the Month 6/2021

Awarded Perfect Attendance 2021

Multiple acknowledgements / Honorable mentions from patients and families on Press Ganey Patient Satisfaction Survey

Skills
  • Behavior Observation
  • Physical Condition Assessments
  • Interdisciplinary Collaboration
  • Critical Thinking
  • Rapport Building
  • Adaptability and Flexibility
  • Crisis Management
  • Problem Solving
  • Decision Making
  • Nursing Assistance
  • Encouragement and Motivation
  • HIPAA Requirements
  • Activities of Daily Living ADL Assistance
  • Patient Restraint
  • Phlebotomy / Accucheck fingersticks / Vital signs
Work History
Lead Mental Health Technician, 02/2019 - Current
Hca Riverside, CA,
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Attended therapeutic educational group meetings and supported patients with guidance from RN or OT/PT/RT/ SW medical professional.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Counseled and mentored clients on substance use and life choices.
  • Treated clients and families with respect and dignity.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Perform routine Venipuncure - lab draw / Accuchecks
  • Trained in Lock and Block
  • Restraint training
  • Verbal De-escalation trained
  • BLS Certification
Driver/Mental Health Technician, 06/2018 - 02/2021
MP Care City, STATE,
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Escorted patients from home to appointments / courts / doctors while maintaining standard of safety and security.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.


Behavioral Health Security Officer, 12/2008 - 01/2019
Bergen Regional Medical Center, Behavior Health & Acute City, STATE,
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Assisted in de-escalation of patients / visitors using patient centered approach


Education
: Medical Assistant, Expected in
-
Lincoln Tech - Paramus, NJ,
GPA:
Status -

In process

High School Diploma: , Expected in 04/2020
-
James Madison High School - Norcross, GA,
GPA:
Status -
Additional Information

Fluent in Spanish

Languages
Spanish :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Lincoln Tech
  • James Madison High School

Job Titles Held:

  • Lead Mental Health Technician
  • Driver/Mental Health Technician
  • Behavioral Health Security Officer

Degrees

  • High School Diploma

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