lead medical assistant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented medical professional searching to apply the latest and most innovative techniques learned through education and experience to help improve medicine. Interests include patient care, laboratory settings, and surgical assisting. Self-motivated and hardworking with excellent bedside manner.

  • Surgical Assisting
  • Working with specialists
  • Patient support and education
  • Specimen collecting
  • Pre- and post-surgical care
  • Neurology awareness
  • Medical laboratory procedures
  • Medical terminology in English
  • Performing procedures
  • Medical records management
Work History
Lead Medical Assistant, 11/2019 - Current
Grand View Hospital Kulpsville, PA,
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Coordinated work of junior staff to keep team performance high and effectively handle needs of 60+ patients per day.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Obtained client medical history, including medication information, symptoms and allergies, vitals and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared patients and preformed electrocardiograms
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Neurosurgical Technician, 09/2014 - 10/2019
Bush Veterinary Neurology Service City, STATE,

Neurosurgical Technician Assisting:

  • Partnered with team of veterinary specialists to achieve overall well-being of all patients.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Responsible for primary care, case management, and medication management for outpatients and in-hospital patients.
  • Involved with veterinary medicine practice with specialized in central nervous system conditions, diagnostics and treatment of patients including emergency medicine, preventive care and chronic disease management.
  • Assist in multiple operations per month to correct deformities in neurological and spinal systems, repair traumas, restore partial or full functionality and prevent and treat diseases of different areas.
  • Assist with operations involving patients' brains (craniotomy/craniectomy), spines and peripheral nerves to correct deformities, repair injuries, prevent and treat diseases and improve patients' motor functions (anesthesia monitoring, obtain vitals, sterile surgical assist).
  • Assist in research to develop and test surgical techniques to improve operating procedures and outcomes.
  • Involved with development, testing and optimizing surgical techniques to enhance procedure processes and success rates.
  • Perform lab tests, radiographs, MRI, Ultrasound, EKG, and other electrodiagnostic testing (EMG, BAER, EEG).
  • Assisted with imaging via MRI while monitoring patient comfort level, safety and overall well-being.
  • Monitor gauges, dials and various indicators to ensure machines are working properly in all areas of diagnostic testing.
  • Followed strict schedules and provided time management during and in-between surgeries.
  • Involved in research projects between neurosurgeon and Icahn School of Medicine at Mount Sinai New York City.
  • Maintain relationship between medical suppliers such as Synaptive Medical to apply latest and most innovative techniques used in surgery.
  • Participation in continuing education conferences such as Subcortical Surgery Group and other available opportunities to learn.

Technical Skills and Laboratory Prep:

  • Collect blood, tissue and other laboratory specimens and prepared for lab testing.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques to ensure purity of specimens.
  • Knowledge of microscope use, completing blood counts, conducting spinal fluid analysis, prepping for cytology.
  • Maintain strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Store, transport and submitted blood, tissue, urine, and other fluid samples.
  • Identify microorganisms present in blood, spinal fluid, urine and fecal samples and cultivated strains to support clinical diagnostics.
  • Ensure OSHA regulations are maintained by keeping laboratory in compliance with all applicable guidelines and laws.
  • Oversaw items in inventory and reordered before supplies diminished.

Patient Care:

  • Provide exceptional service by employing consistent client communication and providing quality patient care.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Communicate one-on-one with clients/patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Assessed medical histories for details such as medication allergies, pre-existing conditions and laboratory results to develop personalized care plans.
  • Assist in examination of patients to obtain information on medical conditions and potential for surgical risks.
  • Treated patients with strokes, head trauma, intracranial hematomas, intracranial neoplasia, encephalopathies and malformative processes of skull.
  • Treated patients with intervertebral disk disease, spinal trauma, spinal malformations, meningitis and spinal neoplasia.
  • Manage care for post-operative patients from initial recovery through discharge.
  • Skillfully perform suture removals for patients.
  • Coordinate transfer and transport with nursing staff to process and direct patients to appropriate department.
  • Provide client/patient education including recovery methods and times.
  • Collaborated with other medical professionals to check patient wishes and care.
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits.

Staff Training:

  • Plan, schedule and delegate daily tasks to medical team of 10+ employees
  • Provide technical training to co-workers and new staff.
  • Train and oversee new staff in operating room setting to perform surgeries.
  • Offered advanced knowledge, leadership abilities and technical assistance with complex surgical cases.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
Assistant And Client Care Representative, 01/2010 - 08/2014
VCA Hospitals City, STATE,
  • Performed receptionist duties
  • Performed assistant duties
  • Performed technician duties
  • Performed managerial duties
Bachelor of Science: Animal And Poultry Sciences, Expected in 2010
Virginia Polytechnic Institute And State University - Blacksburg, VA
Status -

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Resume Overview

School Attended

  • Virginia Polytechnic Institute And State University

Job Titles Held:

  • Lead Medical Assistant
  • Neurosurgical Technician
  • Assistant And Client Care Representative


  • Bachelor of Science

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