Dedicated and empathetic Registered Medical Assistant offering two plus years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
Blood Draw
Vitals
Culture testing/Lab
Drug Dosage
Injections
ECG
Paper/EMR Records
Experience
Lead Medical Assistant, 03/2018 to Current South Shore Health – Quincy, MA,
Assist Surgeon with Angiograms, Stents, Filters and Radio Frequency Ablation.
Perform ACT, PT/INR/Chem 8 lab tests.
Close and submit all patient insurance claims by end of each day.
Set up, clean and stock examination rooms with medical supplies. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Train and coach new team members.
Travel between clinics to___________________________
Prepare daily charts by creating and updating electronic health records system data prior to patient visits.
Guide patients to room, record vital signs, discuss patient medical history and enter information for physician or other clinical staff to review.
Assist physician by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Promote continuity of care by accurately and completely communicating patient status to fellow caregivers.
Contact pharmacies to submit and refill patients' prescriptions.
Perform routine tests such as __________________
Perform front desk duties, including answering phones, scheduling appointments, greeting patients, taking payments, talking with insurance companies for authorizations and ordering supplies.
Educate patients about medications, procedures and physician's instructions.
Partner with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Prepare treatment rooms for patients, including cleaning surfaces and restocking supplies.
Check patients in, collect and verify insurance information, compile new patient forms, schedule appointments and update patient files.
Completed and submitted clinical documentation in accordance with agency guidelines.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Internship Student, 01/2018 to 02/2018 Citrix Systems Inc. – Bethesda, MD,
Delivered high-quality and compassionate treatment to all patients.
Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.
Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Managed daily activities on company's social media sites to improve overall online presence.
Interviewed patients to assess histories, investigate concerns and complete physical examinations.
Answered office phones and took messages in [Number]-person office, efficiently transferring calls and information.
Sales Manager, 01/2011 to 01/2017 D.P. Electric – Denver, CO,
Responsible for overall sales in the_____________ that I managed.
Promoted on going training for my staff to provide exceptional customer service.
Promoted products through tent sales, product placement and in-store advertisement.
Upheld safety regulations by inspecting departments (DSHR) SPELL OUT and ensuring employees use safe practices guided by OSHA.
Used shrink control (EXPLAIN) by conducting daily cycle counts on high shrink products and counting merchandise.
Performed various clJessicaal, electronic, and customer service duties including management and maintenance of front-end operations.
Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
Boosted team morale and overall sales volume by creating employee incentive ___________________________
General Foreman, 01/2009 to 01/2011 Jenco Inc. – City, STATE,
Managed multiple projects at various construction sites including schools, skyscrapers and multimillion dollar facilities.
Supervised up to fifteen employees at any given time.
Read and lay out blueprints
Order materials needed for job sites
Adhere to strict timelines and project budgets
Education and Training
Registered Medical Assistant: Medical Assistant, Expected in 02/2018 Estrella Community College & Southwest Skills Cent - Phoenix, AZ, GPA:
Registered #2848583
Certified in first Aid and CPR
Trained in Phlebotomy
Business Management Diploma: Business Management, Expected in 05/2014 Western Dakota Technical Institute - Rapid City, SD GPA:
: Welding, Expected in 05/2001 Technical School - Miles City, MT, GPA:
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School Attended
Estrella Community College & Southwest Skills Cent
