lead medical assistant resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Detail-oriented and knowledgeable Medical Assistant with 20 years experience skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Eager to contribute to team success through hard work, excellent people skills, and 20 years of knowledge in medical assisting. Motivated to learn, grow and continue to excel in the medical field.
Skills
CPR
Centrifuge
Efficient and Reliable Team Player
Lab Technician
EKG
Phlebotomy
Surgery Scheduling
Excellent Patient Care
Autoclaving
Hospice Care
Work History
Medical Assistant, 09/2012 to Current Core Comprehensive Occupational Resources – Sulphur, LA,
Implemented care and efficiency improvements to support and enhance office operations.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to physician.
Assisted physicians in follow-through of care.
Welcomed patients and inquired about well being since last treatment.
Obtained accurate medical histories from patients, highlighting critical information.
Submitted prescriptions to pharmacy via phone, fax or web.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Arranged surgeries with surgical center or hospital, confirming times with patients and preparing admission and consent forms, placing all surgery/procedure orders
Followed all appropriate procedures to minimize patient's exposure to radiation.
Sanitized, restocked and organized exam rooms and medical equipment.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Provided training
Schedule all Surgeries and Procedures
Enter orders for all surgeries, procedures, as well as all clinic orders
Medical Assistant/Phlebotomist Technician, 07/2012 to 02/2014 22Nd Century Technologies – Edinboro, PA,
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Completed clinical procedures and gathered patient data for interpretation by physician.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions to parent.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Attended required training, education and meetings.
Assisted physicians in follow-through of care.
Stocked phlebotomy cart or carrier with appropriate supplies.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Accurately labeled vacutainer tubes with patient name, date and time of collection.
Obtained blood specimens by performing venipunctures and finger sticks 100+ times per day.
Assembled tourniquets, needles and blood collection devices to prepare work trays.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Ran Centrifuge and other lab equipment
Phlebotomist, 03/2009 to 09/2012 Hershey Entertainment & Resorts Company – Hershey, PA,
I ran the phlebotomy lab
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture method.
Accurately labeled vacutainer tubes with patient name, date and time of collection.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Stocked phlebotomy cart or carrier with appropriate supplies.
Organized daily work based on collection priority.
Followed physician orders when administering therapeutic phlebotomy.
Prepared blood samples and placed in centrifuge to spin
Home Health Care, 03/2000 to 03/2009 Florence Healthcare – City, STATE,
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Supervised daily activities and provided assistance when needed.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Maintained clean, safe and well-organized patient environment.
Administered medication as directed by physician.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
Provided mobility assistance such as walking and regular exercising.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Cosmetologist, 08/1995 to 03/2000 Shepherd Mall Style Shop – City, STATE,
Managed a high end salon
Created memorable customer experiences by including special services such as head and neck massages during appointments.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Offered highly skilled and diverse salon services to over 30 daily customers, including cuts, color services and extensions.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Sanitized and cleaned massage therapy and common rooms.
Telecall Incorporated, 05/1991 to 08/1995 TCIM – City, STATE,
Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
Provided information about available products and services including membership details and purchase advantages.
Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
Opened new accounts and documented personal, demographic and payment information in system.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
: Medical Assisting, Expected in 05/2000 to ATI Career Training - Oklahoma City, OK, GPA:
Associate Degree: , Expected in 05/1995 to Rose State College - Oklahoma City, OK GPA:
: High School, Expected in 05/1991 to Edmond Memorial High School - Edmond, OK, GPA:
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