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Lead Key Holder Resume Example

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LEAD KEY HOLDER
Professional Summary

Dedicated worker passionate about helping others olive fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledeable about managing medications, appointments and social events. Well-organized and compassion with good relationship-building abilities.

Personable and dedicated Customer Service Representative with extensive experience in different industries. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specilize in quality, speed and process optimization.

Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivationg partnerships and growing businesses.

Cheerful and upbeat professional with history of exceeding customer expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Skills
  • Verbal and written communication skills
  • Patient privacy
  • Data entry
  • Flexible schedule and availability
  • Patient care
  • Medication administration
  • Meal planning and preparation
  • First aid and safety
  • Charting and clinical documentation
  • Monitoring
  • Mail handling
  • Problem solving
  • Office administration
  • HR policies
  • Staff education and training
  • Maintaining files
  • Conflict management
  • Process and procedure development
  • Transactions reconciliation
  • Night and safe deposits
  • Inventory management
  • Safety oversight
  • Quality control
  • Issue resolution
Work History
11/2017 to CurrentLead Key HolderBig Red Liquors | Terre Haute, IN
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
  • Created [Timeframe] financial reports and documentation for review by store management staff.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
04/2003 to 01/2019CaregiverPersonal Home Care Of Clients | Terre Haute, IN
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
06/2008 to 09/2014Human Resources AssistantKellogg's | Seelyville, IN
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Assisted with meetings and presentations within company.
  • Maintained and scheduled complex calendars.
  • Collaborated with management to build and implement effective, modern employment policies.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Provided backup payroll, if needed.
  • Recruited and screened qualified potential employees.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
Education
High School DiplomaTerre Haute South Vigo High School, Terre Haute, IN
Business AdministrationIndiana State University, Terre Haute, IN
My deepest passion is with Remnant Church being able to serve in Children's Ministy and Hosting...

Honestly Being able to share the Light of the Holy Spirit with someone whom needs Faith, Hope and Love to enter their lives through Jesus Christ...

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Resume Overview

Companies Worked For:

  • Big Red Liquors
  • Personal Home Care Of Clients
  • Kellogg's

School Attended

  • Terre Haute South Vigo High School
  • Indiana State University

Job Titles Held:

  • Lead Key Holder
  • Caregiver
  • Human Resources Assistant

Degrees

  • High School Diploma
    Business Administration

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